HT204184: Restore your iPhone, iPad, or iPod touch from a backup
Learn about Restore your iPhone, iPad, or iPod touch from a backup
-
All replies
-
Helpful answers
-
Mar 12, 2016 4:37 PM in response to jad3n35by 0ffline,- Open iTunes on your Mac or PC.
- Connect your iPhone, iPad, or iPod to your computer with the cable that came with your device.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
- Select your iPhone, iPad, or iPod when it appears in iTunes.
- In the Summary panel, click Restore [device].
- Click Restore again to confirm. Then iTunes erases your device and installs the latest iOS or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
Here are the instructions in the link below to reset to factory settings
-
Mar 12, 2016 4:39 PM in response to jad3n35by FoxFifth,Depending on exactly what you want to do:
Restart or force restart: https://support.apple.com/en-us/HT201559
or
Settings > General > Reset