kittycatcarmi

Q: My apple id won't work when I try to watch a movie

I have an iphone 5s iOS 9.2.1. When I go into videos and try to watch a movie, it says sign in to ITunes Store and asks for the password for my apple id. I type it in, it loads, and then it just pops up again. I have checked and my password is correct. It just isn't processing it. This happened after I changed my apple Id. One of the movies works because that was back when i had my other id. I have turned off the phone completely and started it up again. It still doesn't work. I have an 8 hour bus ride on Monday and would really love to be able to watch more than one movie. Thanks

iPhone 5s, iOS 9.2.1

Posted on Mar 12, 2016 9:15 PM

Close

Q: My apple id won't work when I try to watch a movie

  • All replies
  • Helpful answers