SuzEliz
Level 1 (0 points)

Q: iPad will not reboot

My iPad Mini 2 will not reboot. I press and hold down on the Home button and Sleep/Awake button for 10-15 seconds, but nothing happens. I press the Sleep/Awake button, but still nothing happens. Is there something else I can do to reboot this iPad?

iPad Mini, iOS 9.2

Posted on Mar 14, 2016 8:45 AM

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SuzEliz

Q: iPad will not reboot

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  • by elcpu,

    elcpu elcpu Mar 14, 2016 9:07 AM in response to SuzEliz
    Level 6 (16,265 points)
    Photos for Mac
    Mar 14, 2016 9:07 AM in response to SuzEliz

    First charge your iPad for at least an hour. If still the same try Recovery Mode:

     

    Connect the USB charging cable to your computer (just to the computer, not to the iPad yet).

    Open iTunes.

    Press and hold the power button on your device and don’t let go.

    Connect the cable to the iPad while keeping the power button pressed down.

    Wait until the computer detects the device and wait for it to restore.

    Restore as New first and then restore from backup if desired.

    https://support.apple.com/en-us/HT204686

     

    If this does not work I would take the iPad to an Apple Store for evaluation as it is likely hardware related.