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Mar 16, 2016 6:24 AM in response to giygasvzlaby judysings,Hi giygasvzla,
I understand you are having issues with your @me account the you use for iCloud/email. The resource below will provide some initial troubleshooting steps to resolve the account issue first. Additional instructions for working with iCloud email are included as well. There is a link to the iCloud Support team if the issues still persist after trying these steps.
iCloud: Account troubleshooting
Take care,
