HT203794: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

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joebeimon
Level 1 (0 points)

Q: My message chime just quit working.  Apple says I have to restore the 6S to an as new device and I DO NOT want to lose all my music and stuff and then have to reload it.... Anyone have any other ideas?  They said they thought it WAS a software prob.

I used 6S iPhone with a 3.5mm plug/ RCA plugs into my receiver in the garage.  Once I pulled the plug out of the jack, I no longer have a chime when I get a message.  All other chimes and alerts and signals are fine.  I have restarted etc, but Apple says I should restore it.  That it is a software problem,  Then I shoud re-install and NOT from a backup.  They said the backup may have the glitch in it and then the problem would remain. Anyone have any experience with this type of thing.... I did clean it out with a nylon dental pick and a little clump of lint fell out, but nothing is chiming... Ideas anyone?

Posted on Mar 14, 2016 4:27 PM

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joebeimon

Q: My message chime just quit working.  Apple says I have to restore the 6S to an as new device and I DO NOT want to lose all my ... more

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  • by Demo,

    Demo Demo Mar 14, 2016 5:27 PM in response to joebeimon
    Level 10 (95,464 points)
    iPad
    Mar 14, 2016 5:27 PM in response to joebeimon
    • Did you make sure that the text tone is still selected in Settings>Sounds>Text Tone>Note?
    • Are you receiving notification sounds for email and other apps?
    • Did you try a forced restart? To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

  • by joebeimon,

    joebeimon joebeimon Mar 14, 2016 10:36 PM in response to Demo
    Level 1 (0 points)
    Mar 14, 2016 10:36 PM in response to Demo

    Tried #1   Yes, to #2   l am getting sound on all other apps and services...   timer, etc.    l Did the forced and normal restarts to no success. Not happy.