John 32

Q: Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

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Q: Cannot get mail the connection to the server failed

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  • by Noa James,

    Noa James Noa James Jan 31, 2016 8:54 AM in response to Dazlaa72
    Level 1 (0 points)
    Jan 31, 2016 8:54 AM in response to Dazlaa72

    I should have remembered rule #1:  Delete & reload.

    Thanks for the help!

  • by solDC,

    solDC solDC Mar 3, 2016 9:48 AM in response to Noa James
    Level 1 (0 points)
    Mar 3, 2016 9:48 AM in response to Noa James

    I had the same issue a week ago on my iphone 6. I noticed that the problem pops up when I tried to check my mail at home being connected to home wifi. I resolved the problem in 2 ways:

    -By disconnecting the phone from the wifi and using the phone data only. Or

    -Secondly with wifi being connected

      Go to the Setting - Wi-Fi - identify your connected wifi(the one ticked in front of it) - tab the the circled i in front of the wifi name, then under the IP ADDRESS there are 3 options: DHCP , BootP , and Static. BootP was highlighted on my case. Select DHCP. Then it works.

     

    Good luck !

  • by alexander.niazi,

    alexander.niazi alexander.niazi Mar 15, 2016 1:39 AM in response to John 32
    Level 1 (0 points)
    Mar 15, 2016 1:39 AM in response to John 32

    FIX FOR SETUP: Exchange 2010 + iPhone 5 with IOS 9

     

    iPhone would not sync after removing and adding exchange account, using microsoft outlook connectivity analyser i could see activesync had failed for this particular user.

     

    Go to Domain Controller, Active Directory

    To check whether inheritance is disabled on the user:

    1. Open Active Directory Users and Computers.
    2. On the menu at the top of the console, click View > Advanced Features.
    3. Locate and right-click the mailbox account in the console, and then click Properties.
    4. Click the Security tab.
    5. Click Advanced.
    6. Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.
  • by ezfix electronics,

    ezfix electronics ezfix electronics Apr 19, 2016 8:51 AM in response to John 32
    Level 1 (4 points)
    iPod
    Apr 19, 2016 8:51 AM in response to John 32

    Make sure the data is on, for mail under cellular

  • by lllaass,

    lllaass lllaass Apr 19, 2016 9:49 AM in response to ezfix electronics
    Level 10 (187,938 points)
    Desktops
    Apr 19, 2016 9:49 AM in response to ezfix electronics

    ezfix electronics did you notice that the device is an iPod touch? No iPod has a cellular radio.

    ezfix electronics wrote:

     

    Make sure the data is on, for mail under cellular
  • by e_rocs,

    e_rocs e_rocs Aug 7, 2016 9:55 AM in response to Jschrock100
    Level 1 (4 points)
    Aug 7, 2016 9:55 AM in response to Jschrock100

    This will not help ALL.

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