thesofiahb

Q: EarPods

i bought an EarPods a week ago and yesterday the left side don't work in my iPhone 5s and then i put it in my MacBook pro and the both sides work I star listen to music and the left side stop working I don't know what happen

iPhone 5s, iOS 9.2.1

Posted on Mar 15, 2016 8:59 AM

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Q: EarPods

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  • by lllaass,

    lllaass lllaass Mar 15, 2016 9:08 AM in response to thesofiahb
    Level 10 (189,580 points)
    Desktops
    Mar 15, 2016 9:08 AM in response to thesofiahb

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

    Fix for iphone Earphone Bug

    Try the following to rule out a software problem

    - Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R" or "L".

    - Reset the iOS device. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings Go to Settings > General > Reset and tap Reset All Settings.

     

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iOS device.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem

    Apple Retail Store - Genius Bar