whiteplainsbob
Level 1
(0 points)
Q: Itunes keeps trying to open the Itunes Store. Windows 10
Upgraded to Windows 10 late last year and have the latest version. Have been trying to open ITunes but all it does is try to open the ITunes Store and does not respond. Tried full uninstall following the Apple recommended sequence and reinstalled with latest download of ITunes. Did this a few times but all ITunes does is get hung up on trying to open the store.
HP Computer, Windows 10
javaliga
Level 4
(3,358 points)
This is from an old post, but maybe it will help:
Close your iTunes,
Go to command Prompt -
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
