Elena Regina

Q: Grey screen, macbook does not start

Hello everyone,

 

I have a 2010 white MacBook with El Capital installed about 3 months ago. All of a sudden my MacBook will bot boot and the only thing I can see is grey screen, apple logo and progress bar ( it takes about 10min to load and nothing happens). I have searched for help on forums and accessed Disk utility ( by pressing cmd+R). I checked disks using First aid and they all result fine. I even re installed OS X. My computer still does not turn on.

 

Could anyone please tell me whether it's a lost cause and I should get a new laptop or are there any ways to fix this issue?

 

Thank you in advance,

 

Elena

MacBook, OS X El Capitan (10.11)

Posted on Mar 15, 2016 10:46 AM

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