Q: MacBook. Watching YouTube. Crashed. Now stuck on white grey logo login page.
macbook. Watching youtube crashed. Now stuck on reboot white/grey/logo page. Not backed up.
MacBook
Posted on Mar 15, 2016 4:40 PM
by my ginger,Apple recommended
What logo page? https://support.apple.com/en-us/HT204156 Can you start in safe mode. Shift key at startup. Also pram and smc reset. https://support.apple.com/en-us/HT204063 https://support.apple.com/en-us/HT201295 Using recovery is to use the disk utility to check/repair the drive. Or in recovery main menu to reinstall. A reinstall will not normally delete any personal files as it only reinstalls the operating system.
Posted on Mar 16, 2016 10:46 PM