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Mar 18, 2016 11:16 AM in response to fouzia1983by brenden dv,Hi fouzia1983,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with FaceTime on your Mac. I'm a bit unclear on exactly what you are seeing (for example, any error or alert messages), but if you are having issues activating or using FaceTime, you may find the troubleshooting steps outlined in the following articles helpful:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
FaceTime for Mac: Troubleshooting FaceTime - Apple Support
Regards
