Travidcol
Level 1 (0 points)

Q: Feel like someone in background of my ph

Hi my ph stops me from going on sites goes grey and a particular person knows to much .how can I remove Remote Desktop without a computer

Posted on Mar 16, 2016 9:43 AM

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Travidcol

Q: Feel like someone in background of my ph

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  • by 0ffline,

    0ffline 0ffline Mar 16, 2016 2:10 PM in response to Travidcol
    Level 2 (401 points)
    iCloud
    Mar 16, 2016 2:10 PM in response to Travidcol

    This may be helpful, but you may need a computer to do this on.

    Uninstall or disable Apple Remote Desktop - Apple Support

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Mar 17, 2016 8:14 AM in response to Travidcol
    Level 8 (37,891 points)
    Mac OS X
    Mar 17, 2016 8:14 AM in response to Travidcol

    If you mean an iPhone, there is no way that anyone can see what is on your phone unless it is jailbroken, and for it to be jailbroken someone must have had physical possession of it for an hour or so. If you think it is jailbroken restore iOS on it using DFU mode, and do not restore any backups to it. That is, start over and treat it as a new phone.

     

    DFU mode:

     

    • Install the latest version of iTunes on your computer if it isn't there already ( (you must have Windows 7 or later or OS X 10.8.5 or later)
    • Reboot your computer
    • Disable any antivirus and firewalls
    • Launch iTunes
    • Connect the device cable to a USB port on the computer (not to a USB hub), but DO NOT CONNECT TO THE DEVICE YET
    • Press and hold the HOME and SLEEP buttons at the same time for 8 seconds, until the screen turns black, then release the SLEEP button but continue holding the HOME button. If an Apple logo appears while holding both buttons you held for too long; start over.
    • While still holding the HOME button connect the other end of the cable to the device
    • You should see a message in iTunes saying a phone in Recovery mode has been detected (it may take up to a minute for the message to appear). When you see that message release the HOME button and the device should restore. When asked DO NOT restore a backup; set up as a new phone.

  • by Templeton Peck,

    Templeton Peck Templeton Peck Mar 17, 2016 8:53 AM in response to Travidcol
    Level 9 (62,070 points)
    Mar 17, 2016 8:53 AM in response to Travidcol

    Remote Desktop is not part of iOS, so therefore it is NOT on your phone to remove.