JulieMKal

Q: MacBook Air crashing multiple times daily

Hello,

 

I have a mid-2013 11" MacBook Air running Yosemite 10.10.5.  Other specs: 1.3 GHz Intel Core i5 processor, 4GB 1600 MHz DDR3.

 

A few months ago, hard crashes began occurring occasionally, so I wan't immediately concerned. But now they've increased in frequency to crashing several times a day, usually when I'm using Safari or Firefox, and at least once while running back-ups using Time Machine.

 

I'm not familiar with reading panic reports so I cut and pasted the latest one here. I'm grateful for any guidance or solutions here. Thank you!

 

Anonymous UUID:       6548492B-4C83-ADC6-DB20-1B7A63F7A821

 

Wed Mar 16 09:26:26 2016

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff8007616df2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000014f45b04b, CR4: 0x00000000001627e0

RAX: 0xffffff8013d14000, RBX: 0xffffff80135a7000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff809a4abb78, RBP: 0xffffff809a4abbc0, RSI: 0x0000000000000002, RDI: 0xffffff80149b1000

R8:  0x00000000000002a7, R9:  0xffffff800a82d388, R10: 0x0000000000000000, R11: 0xffffff801311d3c0

R12: 0xffffff8007d12f48, R13: 0xffffff8007c29750, R14: 0xffffff80149b1000, R15: 0xffffff8022fccc80

RFL: 0x0000000000010282, RIP: 0x0000000000000000, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0

 

Backtrace (CPU 0), Frame : Return Address

0xffffff809a4ab820 : 0xffffff800752ad21

0xffffff809a4ab8a0 : 0xffffff8007616df2

0xffffff809a4aba60 : 0xffffff8007633ca3

0xffffff809a4aba80 : 0x0

0xffffff809a4abbc0 : 0xffffff7f8951ba68

0xffffff809a4abc00 : 0xffffff7f8952ab95

0xffffff809a4abc30 : 0xffffff7f8951c479

0xffffff809a4abc50 : 0xffffff7f895816a8

0xffffff809a4abc70 : 0xffffff7f8951c2dc

0xffffff809a4abca0 : 0xffffff7f8952a6a1

0xffffff809a4abd00 : 0xffffff8007ab6631

0xffffff809a4abd50 : 0xffffff8007afde62

0xffffff809a4abdc0 : 0xffffff80075e17de

0xffffff809a4abe10 : 0xffffff800752ef8c

0xffffff809a4abe40 : 0xffffff80075139f3

0xffffff809a4abe90 : 0xffffff800752429d

0xffffff809a4abf10 : 0xffffff800760231a

0xffffff809a4abfb0 : 0xffffff80076344c6

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89500000->0xffffff7f8956efff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f87d24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f885f7000

         com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[8B5EFA23-04D4-3D2E-8520-51224 5DE51BD]@0xffffff7f8957d000->0xffffff7f895dcfff

            dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f884cf000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f87d24000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f885f7000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89500000

 

BSD process name corresponding to current thread: plugin-container

 

Mac OS version:

14F1509

 

Kernel version:

Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

Kernel slide:     0x0000000007200000

Kernel text base: 0xffffff8007400000

__HIB  text base: 0xffffff8007300000

System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)

 

System uptime in nanoseconds: 4567353150060

last loaded kext at 2056085873324: com.apple.iokit.IOUSBHIDDriver 705.4.0 (addr 0xffffff7f89b88000, size 36864)

last unloaded kext at 2153297326315: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f89b82000, size 16384)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDA 272.18.3

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleUSBHub 705.4.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18.3

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleHDAController 272.18.3

com.apple.iokit.IOHDAFamily 272.18.3

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSurface 97.4

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleHSSPIHIDDriver 41.3

com.apple.driver.AppleMultitouchDriver 264.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleHSSPISupport 41.3

com.apple.driver.AppleIntelLpssSpiController 2.0.57

com.apple.driver.AppleIntelLpssDmac 2.0.57

com.apple.driver.AppleIntelLpssGspi 2.0.57

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookAir6,1, BootROM MBA61.0099.B20, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.12f143

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD TS0128F, 121.33 GB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

MacBook Air (11-inch Mid 2013), OS X Yosemite (10.10.5)

Posted on Mar 16, 2016 7:00 AM

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