HT204184: Restore your iPhone, iPad, or iPod touch from a backup
Learn about Restore your iPhone, iPad, or iPod touch from a backup
-
All replies
-
Helpful answers
-
Mar 17, 2016 6:33 PM in response to pure goldby LaPastenague,Did you follow the instructions from the document you linked to. If not please try it.. if it failed where and why did it fail.
iTunes
- Connect your device to the computer that you stored your backup on.
- Open iTunes. If iTunes tells you there's an iOS update, get the latest version.
- Go to File > Devices > Restore from Backup. If you're using Windows and don’t see a File menu, press the Alt key.
- Look at the date and size of each backup and pick the most relevant.
- Click restore and wait for the process to finish. Your device will restart and then sync with your computer. Stay connected until the sync finishes.