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Mar 19, 2016 12:32 PM in response to Kyogre Bjornby norm123,Hello Kyogre Bjorn,
I understand that you are having a consistent issues with sound not being a the appropriate level that is set. Let's see if we can get this sorted out.
If the volume is changing on you then it might be related to the buttons on the earbuds or EarPods that you might be using. Take a look at the article below for some troubleshooting options to get this sorted out. If needed, you might need to contact Apple Support for further assistance.
If your headset isn‘t working
https://support.apple.com/en-us/HT203026
Take care
