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Helpful answers
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Mar 18, 2016 7:39 AM in response to kathleen1122by lllaass,See:
If an app you installed unexpectedly quits, stops responding, or won’t open
Contact the developer. I could not find anything in there support page
Restore from backup. See:
How to back up your devices using iCloud or iTunes
Restore your device from an iCloud or iTunes backup
Restore to factory settings/new iPod