wyomingduckling

Q: I have an iPod 6 touch and cannot erase original email address that I had when purchased.  I had not used it in weeks and have tried resetting passwords with new email which is accepted on my account page but does not recognize this iPod.

I have an iPod 6 touch and cannot erase my original email address that was used when I made the purchase in Nov.  I cannot remove that address.  I have upgraded the iOS.  My apple id is accepted on my iMac and MacBook Pro.  I have changed my email address and password. I have done the Home button/Off button to reset and still no luck.  Just do not know what to do now. No, I did not buy Apple Care.  I wanted to begin listening to a new podcast and feel like I have been chasing my tail all morning (1:33pm now)

 

All suggestions appreciated.  thank you.

iPad, iOS 9.2.1

Posted on Mar 18, 2016 10:34 AM

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Q: I have an iPod 6 touch and cannot erase original email address that I had when purchased.  I had not used it in weeks and hav ... more

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