mackenziejoooo

Q: I need help with my IPod touch 5

Well i got an IPod touch 5 for christmas and i had it for a few months like 3 then i dropped it and my ipod has real bad quality and it wont let me like do anything other than look at the home screen. Do you know how i could try to fix it???

iPod touch, iOS 8.4

Posted on Mar 18, 2016 12:41 PM

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Q: I need help with my IPod touch 5

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  • by lllaass,

    lllaass lllaass Mar 18, 2016 12:50 PM in response to mackenziejoooo
    Level 10 (189,580 points)
    Desktops
    Mar 18, 2016 12:50 PM in response to mackenziejoooo

    If the screen is not cracked.

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings (if you can)                           

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar            


    If the screen is broken then     

    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.

    iPod Service Center- FAQ

    A third-party place like the following maybe less. Google for more.  

    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens            

    Replace the screen yourself if you are up to it

    iPod Touch Repair – iFixit