lesliefromupper marlboro

Q: Shutting down

MMacBook Pro keeps shutting down. It worked this morning and now when I try to turn it on, I get a message that I have encountered a problem. Press any key or wait for it to start.

WHat does this mean?

MacBook Pro, iOS 9.2.1

Posted on Mar 18, 2016 8:07 PM

Close

Q: Shutting down

  • All replies
  • Helpful answers

  • by Mac Guru CA,Apple recommended

    Mac Guru CA Mac Guru CA Mar 18, 2016 8:21 PM in response to lesliefromupper marlboro
    Level 1 (17 points)
    Mar 18, 2016 8:21 PM in response to lesliefromupper marlboro

    that's called a kernel panic.. try to boot your to safe mode (push the power button to  turn it on and immediately hold the shift key down until you see a loading bar beneath the apple logo then let go).. see if it boots normally to your login screen.. if it does, you have a third party launch agent or daemon causing the failure to boot.. if it doesn't, or if the issue persists,, you may need to boot to recovery and verify your start up drive to see if its corrupt.. you do this by booting the computer holding command+R until you get to "OS X Utilities".. chose the last option, disk utility, and select your start up volume and click "verify disk" if there is errors, you will need to click "repair disk".. if there aren't any errors, close disk utility and click "reinstall the OS X" (option 2).. let me know if you still need help

  • by lesliefromupper marlboro,

    lesliefromupper marlboro lesliefromupper marlboro Mar 18, 2016 8:23 PM in response to Mac Guru CA
    Level 1 (0 points)
    Mar 18, 2016 8:23 PM in response to Mac Guru CA

    TThanks! Does this have anything to do with needing a new battery? Secondly, what's the lifespan of a MacBook Pro?

  • by Mac Guru CA,

    Mac Guru CA Mac Guru CA Mar 18, 2016 8:29 PM in response to lesliefromupper marlboro
    Level 1 (17 points)
    Mar 18, 2016 8:29 PM in response to lesliefromupper marlboro

    its sounds more of a Software issue than hardware,, even if you did need a new battery, that should not cause a kernel panic. its most likely a damaged or corrupt file causing it.. as for the lifespan of a MacBook pro, they are pretty durable computers. I have seen them go for a good 5 to 10 years.. Apple calls them Vintage after 5 years and Obsolete after 10 years..

  • by BobHarris,Apple recommended

    BobHarris BobHarris Mar 19, 2016 10:43 AM in response to lesliefromupper marlboro
    Level 6 (19,575 points)
    Mac OS X
    Mar 19, 2016 10:43 AM in response to lesliefromupper marlboro

    Kernel Panic reports: "/Library/Logs/DiagnosticReports"

    <http://support.apple.com/kb/ht2546>

    <http://support.apple.com/en-us/HT200553>

    The panic report should have "panic" in the file name.