Q: Shutting down
MMacBook Pro keeps shutting down. It worked this morning and now when I try to turn it on, I get a message that I have encountered a problem. Press any key or wait for it to start.
WHat does this mean?
MacBook Pro, iOS 9.2.1
Posted on Mar 18, 2016 8:07 PM
that's called a kernel panic.. try to boot your to safe mode (push the power button to turn it on and immediately hold the shift key down until you see a loading bar beneath the apple logo then let go).. see if it boots normally to your login screen.. if it does, you have a third party launch agent or daemon causing the failure to boot.. if it doesn't, or if the issue persists,, you may need to boot to recovery and verify your start up drive to see if its corrupt.. you do this by booting the computer holding command+R until you get to "OS X Utilities".. chose the last option, disk utility, and select your start up volume and click "verify disk" if there is errors, you will need to click "repair disk".. if there aren't any errors, close disk utility and click "reinstall the OS X" (option 2).. let me know if you still need help
Posted on Mar 18, 2016 8:21 PM