philan1
Level 1
(33 points)
Q: I am having problems performing an iCloud back up on my iPhone 6 plus. Every time a back up is performed the following message always appears "The latest back up could not be completed". I have not previously had a problem with my iCloud backup on
I am having problems performing an iCloud back up on my iPhone 6 plus.
Every time a back up is performed the following message always appears "The latest back up could not be completed". I have not previously had a problem with my iCloud backup on my iPhone 6 plus Please advice me what can i do
iPhone 6s Plus, iOS 9.0.2
by shivachimariya,Apple recommended
shivachimariya
Level 1
(10 points)
If you are having this problem, here is how you can troubleshoot:
- Reset Network Settings by tapping Settings > General > Reset > Reset Network Settings
- Delete older backups that you do not need. To do this, go to Settings > iCloud > Storage > Manage Storage
- If there is an iOS update, upgrade your device
- Reset your device by holding down the home button and the sleep/wake button together until the screen goes black and you see the Apple logo.
- (Before doing this, you may want to backup your device using iTunes). Go to Settings > iCloud > Storage > Manage Storage > Select your device that you are unable to backup. Then wait for a few seconds (Backup Options should be loaded completely before you proceed – no spinning wheel). Then Tap Delete Backup. After your backup is deleted, tap Settings > iCloud > Back up and turn iCloud Backup off then on again. Then tap Back Up Now.
