HT204093: Use Mail on your Mac
Learn about Use Mail on your Mac
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Helpful answers
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Mar 20, 2016 6:02 AM in response to cdpeeblesby Tom Gewecke,Are you still using Mountain Lion 10.8?
How exactly did you transfer the messages?
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Mar 20, 2016 7:00 AM in response to Tom Geweckeby cdpeebles,I am using El Capitan 10.11.3.
I had the data in a local .pst file in Windows. I copied the .pst file and transferred it to the Mac in Outlook 2016 for Mac. I then uploaded the folders to iCloud. When I view the emails in iCloud folder in Mac Mail they have lost the HTML. When I view them through iCloud online they have lost the HTML. When I view mail created in Outlook 2016 for Mac on my desktop that have been saved to iCloud they are fine both online and in Mac Mail.
I am beginning to suspect that something happened when I transferred from Outlook 2016 for Mac to iCloud.
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Mar 20, 2016 7:45 AM in response to Tom Geweckeby cdpeebles,Actually. On second thought, I may have transferred the files from an Exchange Outlook that I had online with Go Daddy before I canceled the account. This was an .ost file. I downloaded the .ost file to my computer. I am trying to convert it to a .pst file. I am looking for a free converter to see if that was the problem. I am having trouble finding free one though.
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Mar 20, 2016 7:53 AM in response to cdpeeblesby Csound1,If these emails matter to you avoid the free converters, I'll suggest buying a copy of Emailchemy