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Helpful answers
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Mar 15, 2016 6:55 AM in response to MisterQuintby sterling r,HI there MisterQuint,
If I understand correctly you are tapping links in emails and webpages but for some reason they aren't loading. Given the troubleshooting you've already done I would suggest backing up your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. Thank you for using Apple Support Communities, let us know how that goes! -
Mar 20, 2016 7:15 AM in response to MisterQuintby MisterQuint,HI,
I restored - and still have the issue. In fact it seems worse!
WIll make an appt for Genius Bar.
probably need a replacement.
thanks
