Q: Finder constantly frozen. 10.9.5
I have a MacBook Pro (Retina 13" 10.9.5)
As of this morning my finder has been constantly frozen. Once restarted it works for about 10-30 seconds then remains frozen. I initially thought that it might be a corrupted preference file, and restarted several times, and tried deleting the com.apple.finder.plist and that didn’t work either.
When I relaunch finder, it works for a couple of seconds and freezes up, I can no longer select files, navigate folders, or do anything whatsoever.
Has anybody had this problem before? How did they resolve it?
Thanks,
—Bobby
MacBook Pro (Retina, 13-inch, Early 2013), OS X Mavericks (10.9.4)
Posted on Mar 21, 2016 9:16 AM
Did you restart after deleting the .plist file?
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Posted on Mar 21, 2016 6:09 PM