GerVer

Q: updated to IOS 9.3 and activation server is not responding


Hi ,

 

i just updated to IOS 9.3 on both my iPhone and iPad.

Everything went fine on my iPhone, but the iPad cannot connect to the activation server.

Both are on the same apple ID.

Does someone have the same experience?

 

Grtz Gert

iPad Air, iOS 9.3

Posted on Mar 21, 2016 1:38 PM

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Q: updated to IOS 9.3 and activation server is not responding

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  • by veispe,

    veispe veispe Mar 22, 2016 1:05 AM in response to GerVer
    Level 1 (0 points)
    Mar 22, 2016 1:05 AM in response to GerVer

    I have this problem also with my iPad. After 9.3 update it can´t connect to the server. I´ve removed it from iCloud and it doesn´t help.

     

    I´ve tried it yesterday and today. This is so frustrating.

  • by Feuerzunge,

    Feuerzunge Feuerzunge Mar 22, 2016 1:37 AM in response to veispe
    Level 1 (0 points)
    Mar 22, 2016 1:37 AM in response to veispe

    So I tried another workaround. Put the iPad into the DFU-Mode and connected to a blank iTunes on an oder Test-Computer. iTunes ask, if I want to recover or update the iPad. I tried to update, so iTunes loaded 1,3 GB iOS 9.3 and reinstalled it on the iPad.

    So after reboot the iPad iTunes could not connect because the Secure-PIN. I unlocked the iPad and iTunes could not verify the device as before. Also as before, the iPad could not activate OTA because the Server is temporarily not available...

  • by ernestomawan,

    ernestomawan ernestomawan Mar 22, 2016 2:21 AM in response to GerVer
    Level 1 (0 points)
    Mar 22, 2016 2:21 AM in response to GerVer

    I just came back from a meeting and surprise surprise it had the usual lock screen active. Open, activate and it worked now!

     

    <Edited by Host>

  • by Larashley,

    Larashley Larashley Mar 22, 2016 2:59 AM in response to ernestomawan
    Level 1 (11 points)
    Mar 22, 2016 2:59 AM in response to ernestomawan

    I wish. Ive tried all sorts of things and mine is still not working

  • by gr8fulmouse,

    gr8fulmouse gr8fulmouse Mar 22, 2016 3:49 AM in response to GerVer
    Level 1 (0 points)
    Mar 22, 2016 3:49 AM in response to GerVer

    I have also tried "everything" that has been suggested so far and still get the same activation error. I really hope this gets fixed soon!

  • by det203,

    det203 det203 Mar 22, 2016 6:07 AM in response to Larashley
    Level 1 (4 points)
    Mar 22, 2016 6:07 AM in response to Larashley

    Did the same. There is no more support for me without paying and I am really disappointed that there is no one who cares about us.

  • by Larashley,Helpful

    Larashley Larashley Mar 22, 2016 6:24 AM in response to det203
    Level 1 (11 points)
    Mar 22, 2016 6:24 AM in response to det203

    I was at breaking point over a hour ago when I tried downloading an update via itunes that for some people works. After waiting over an hour for it to download it still didnt work! now words cant describe how ****** off I am. I will never ever update my ipad every again - assuming I can ever get it to work! this is what I tried to do, it may help someone else:

    DFU mode to Restore

    DFU mode is signified by having a completely black screen on the device.

     

    Follow the seteps below:

     

    1. Connect the iPad to your computer and launch iTunes
    2. Turn the device OFF (hold down the power button at the top of the device)
    3. Continue to hold down the HOME button until a message appears in iTunes telling you 'an iPad is in recovery mode has been detected'
    4. Then follow simple instructions on iTunes on your computer.

    Once it's recovered, you will notice that it's installed the ios 9.2.1 instead of ios 9.3

  • by Feuerzunge,

    Feuerzunge Feuerzunge Mar 22, 2016 6:25 AM in response to det203
    Level 1 (0 points)
    Mar 22, 2016 6:25 AM in response to det203

    After over 70 minutes with the support in the chat we decided to put the iPad into the DFU-Mode and reset to factory. Now the iPad 2 started and I activated it without problems. The iTunes backup from last month did the rest. So now I have a iPad 2 with working iOS 9.3

  • by araffaele67,

    araffaele67 araffaele67 Mar 22, 2016 6:27 AM in response to GerVer
    Level 1 (0 points)
    Mar 22, 2016 6:27 AM in response to GerVer

    Ipad 2, updated 9.3 same problem. no one of the suggested solutions works.

    eliminated from icloud my ipad 2

    hard reset

    updated ituens and connected my device to pc...

    server is not responding....

    disappointed

    :-(

  • by angela marisa,

    angela marisa angela marisa Mar 22, 2016 6:31 AM in response to GerVer
    Level 1 (0 points)
    Mar 22, 2016 6:31 AM in response to GerVer

    i have the same problem on my ipad. it's connected to wi fi but it sais its not and it wont go on with the installation.

    i tryed connecting it to itunes but i tunes sais it's not connected but it is!!!

    could you please guide me through this please!!!!

  • by Feuerzunge,

    Feuerzunge Feuerzunge Mar 22, 2016 6:35 AM in response to angela marisa
    Level 1 (0 points)
    Mar 22, 2016 6:35 AM in response to angela marisa

    You know about the DFU-Mode? Larashlay has described it above. It seems that you also must to reset to factory...    :-(

  • by araffaele67,

    araffaele67 araffaele67 Mar 22, 2016 8:47 AM in response to Larashley
    Level 1 (0 points)
    Mar 22, 2016 8:47 AM in response to Larashley


    For my Ipad 2 also this solution doesn't work!

  • by chrisfromstein,

    chrisfromstein chrisfromstein Mar 22, 2016 9:33 AM in response to bobseufert
    Level 1 (0 points)
    Quicktime
    Mar 22, 2016 9:33 AM in response to bobseufert

    Connect the iPad with the USB cable to your computer.

    If not automatically, open iTunes on the computer.

    When prompted for a password, which you do not, remove the USB plug from the iPad (not the computer).

    Turn the iPad off (sleep button pressed for a few seconds until the red slider appears, and then turn off the iPad).

    Connect the iPad again with the USB cable still inserted in the computer while holding down the Home button. Let the home button until release when you see the message "Connect to iTunes" or "Connect to iTunes".

    iTunes detects that an iPad is connected in recovery mode (English: recovery mode). Click "OK" and select "Restore" or "Restore" to restore the iPad to factory settings.

  • by chrisfromstein,

    chrisfromstein chrisfromstein Mar 22, 2016 9:34 AM in response to veispe
    Level 1 (0 points)
    Quicktime
    Mar 22, 2016 9:34 AM in response to veispe

    Connect the iPad with the USB cable to your computer.

    If not automatically, open iTunes on the computer.

    When prompted for a password, which you do not, remove the USB plug from the iPad (not the computer).

    Turn the iPad off (sleep button pressed for a few seconds until the red slider appears, and then turn off the iPad).

    Connect the iPad again with the USB cable still inserted in the computer while holding down the Home button. Let the home button until release when you see the message "Connect to iTunes" or "Connect to iTunes".

    iTunes detects that an iPad is connected in recovery mode (English: recovery mode). Click "OK" and select "Restore" or "Restore" to restore the iPad to factory settings.

  • by trafsta1,

    trafsta1 trafsta1 Mar 22, 2016 9:40 AM in response to chrisfromstein
    Level 1 (0 points)
    Mar 22, 2016 9:40 AM in response to chrisfromstein

    Thanks chrisfromstein but as of this time I am not yet willing to have to restore from an older iTunes WiFi backup...

     

    Surely there must be a simpler way of Apple fixing this...

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