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Oops94

Q: Apple wireless keyboard not working properly.

When typing password it is sending the wrong characters.

iMac, iOS 9.3, null

Posted on Mar 22, 2016 11:38 AM

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Q: Apple wireless keyboard not working properly.

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  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Mar 22, 2016 11:46 AM in response to Oops94
    Level 9 (58,406 points)
    Photos for Mac
    Mar 22, 2016 11:46 AM in response to Oops94

    Please reset the SMC (may be required 2-3 times) by unplugging from the back of the computer and letting it sit for about 45 seconds. Then plug in and restart and test it. If this does not work, try another USB keyboard and test if that works. If the USB keyboard works okay, they your wireless keyboard has failed and should be replaced. If it is covered by warranty or AppleCare, simply have it replaced by Apple.

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Mar 23, 2016 6:02 AM in response to Oops94
    Level 9 (79,185 points)
    Mar 23, 2016 6:02 AM in response to Oops94

    Oops94 wrote:

     

    When typing password it is sending the wrong characters.

    Do you have any other keyboards active other than US in system prefs/keyboard/input sources?