NubuyaLA
Level 1 (4 points)
iPhone

Q: Flashing folder with question mark

I have a MBP 2105 El Capitan.  I have a flashing folder with a question mark.

I tried Start C and Start command R with no luck?  Any suggestions?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Mar 22, 2016 1:26 PM

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NubuyaLA

Q: Flashing folder with question mark

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Mar 22, 2016 1:31 PM in response to NubuyaLA
    Level 10 (122,076 points)
    Apple Music
    Mar 22, 2016 1:31 PM in response to NubuyaLA

    The flashing folder means your Mac cannot find a startup disk to boot from meaning the disk is failing or has failed. Hopefully you have backed up all your important data.

     

    Try starting up your Mac while holding down the Option key.

     

    That should launch the Startup Manager window where you can select the startup disk. If that is greyed out, then you need to take your Mac in for service.

     

    Holding down C on starts up from a bootable CD, DVD, or USB thumb drive (such as OS X install media) as noted here > Startup key combinations for Mac

  • by NubuyaLA,

    NubuyaLA NubuyaLA Mar 22, 2016 1:43 PM in response to Carolyn Samit
    Level 1 (4 points)
    iPhone
    Mar 22, 2016 1:43 PM in response to Carolyn Samit

    That actually gave me a padlock and a place to type.  I put in my last passcode and nothing.  :-/