S.SubZero

Q: 10.11.4 not loading from NetInstall

Since 10.11.4 came out yesterday, I'm starting to test it with our OS X Server's NetInstall.  I've downloaded it three times, and run SIU on it using both our existing 10.11 workflow as well as creating a new one.  The workflow runs through fine, and 10.11.4 shows up on the server.  However, when I try to boot to install it, the Mac (tried mostly Retina MBPs) starts booting the installer, gets about 3/4 of the line, then just stops. 

 

It was happening yesterday when I was on 10.11.3 with Server 5.0.15, and it's still happening now that I've upgraded the server to 10.11.4 with Server 5.1.

 

Am I unique with this situation?

Posted on Mar 22, 2016 2:03 PM

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Q: 10.11.4 not loading from NetInstall

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  • by Steven Major,Helpful

    Steven Major Steven Major Mar 22, 2016 4:27 PM in response to S.SubZero
    Level 1 (44 points)
    Mar 22, 2016 4:27 PM in response to S.SubZero

    From my tests today, no you are not.  It boots flawlessly on anything with a built-in NIC, Retinas are another story.  I found the boot will often stall as you describe with a Thunderbolt-Ethernet adapter.

     

    I've had near 100% success with a USB-Ethernet adapter, however.  If you have one of those around, give it a whirl to see if you have better luck.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn Mar 31, 2016 6:01 AM in response to S.SubZero
    Level 1 (14 points)
    Mar 31, 2016 6:01 AM in response to S.SubZero

    I'm having the same issue here on my Retina MacBook Pros. Hangs when booting with a Thunderbolt > Ethernet adapter. Tried an Apple USB > Ethernet adapter and it didn't see the NetInstall set (adapter not recognized?).

     

    Going to try a few variations today to see if I can figure anything else out.

  • by Steven Major,

    Steven Major Steven Major Mar 31, 2016 6:05 AM in response to S.SubZero
    Level 1 (44 points)
    Mar 31, 2016 6:05 AM in response to S.SubZero

    If you are able, in Server, change it from "Make available over HTTP" to "Make available over NFS".  I had a little more success with that.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn Mar 31, 2016 6:46 AM in response to Michael Kuhn
    Level 1 (14 points)
    Mar 31, 2016 6:46 AM in response to Michael Kuhn

    Got the USB > Enet adapter to work, however machine still wouldn't boot from the 10.11.4 NetInstall set. It does boot from 10.11.3 just fine.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn Apr 1, 2016 11:12 AM in response to Michael Kuhn
    Level 1 (14 points)
    Apr 1, 2016 11:12 AM in response to Michael Kuhn

    Have all my image on NFS as standard. Still no netbooting from USB or Thunderbolt. An older MacBook Pro works OK over ethernet.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn Apr 1, 2016 12:10 PM in response to Michael Kuhn
    Level 1 (14 points)
    Apr 1, 2016 12:10 PM in response to Michael Kuhn

    Moved the USB > Ethernet adapter to the right hand side USB port. The machine netbooted from the 10.11.4 NetInstall just fine. Then moved the adapter back to the left USB port and tried netbooting. It did not work.

  • by jeffk395,

    jeffk395 jeffk395 Apr 7, 2016 6:41 AM in response to S.SubZero
    Level 1 (4 points)
    Apr 7, 2016 6:41 AM in response to S.SubZero

    At first, I believed it was adapter related - but I quickly learned that no matter what connection I used (TB, USB, Enet, WiFi), trying to boot a hosted image (either NetInstall, NetBoot, or even the Apple Diagnostics) would have a 10 percent success rate when using Server with 10.11.4. I am currently building a MacMini server with 10.10 and going to move over my hosted images as a test. I will reply back after thats been done - people on the JAMF board are reporting success with that.

     

    Looks like it may be an issue with 10.11.4 (although it felt like it started getting chunky with 10.11.3)

  • by S.SubZero,

    S.SubZero S.SubZero Apr 7, 2016 5:49 PM in response to jeffk395
    Level 1 (15 points)
    Apr 7, 2016 5:49 PM in response to jeffk395

    For me, my 10.11.4/Server 5.1 setup has been flawlessly NetInstalling 10.11.3 images.  It's only a 10.11.4 image that failed badly, it only installed once after more than a half dozen attempts. 

     

    I'm checking the App Store for any kind of stealth 10.11.4 re-release but not holding my breath.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn May 3, 2016 12:36 PM in response to S.SubZero
    Level 1 (14 points)
    May 3, 2016 12:36 PM in response to S.SubZero

    My NetBoot server is running 10.7.5 (old, but it works). Still no luck with getting 10.11.4 NetInstall set to work. Trying now on a recent MacBook Air. No booting with Thunderbolt or Wifi with 10.11.4. Both work with 10.11.3.

     

    10.11.4 is working over a USB-Ethernet adapter, on both of the Air's USB ports. Though it's only 100Mb. Will try to get my hands on a USB3-GbEnet adapter.

  • by Michael Kuhn,

    Michael Kuhn Michael Kuhn May 3, 2016 12:45 PM in response to Michael Kuhn
    Level 1 (14 points)
    May 3, 2016 12:45 PM in response to Michael Kuhn

    Spoke to soon. Booting from USB adapter only works on the left USB port. Right side stops loading as described in the original topic post.

  • by jeffk395,

    jeffk395 jeffk395 May 3, 2016 1:22 PM in response to S.SubZero
    Level 1 (4 points)
    May 3, 2016 1:22 PM in response to S.SubZero

    It looks like the issue is within the update to the System Image Utility.

     

    Any image I create on any other version of the SIU work/boots flawlessly every time. Only images that I build on the newest version of SIU fail 3/4 of the way through 90 percent of the time.

     

    I have been working with Apple Engineers through our enterprise support channel. They have been made aware of the issue, but we are in a hurry up and wait situation.

     

    The workaround for this right now is to build images on an older version of the SIU.

  • by nynj,

    nynj nynj May 5, 2016 7:28 AM in response to jeffk395
    Level 1 (14 points)
    May 5, 2016 7:28 AM in response to jeffk395

    I have confirmed this with Apple last Night that this is an Apple Bug in 10.11.4, not SIU. Interestingly enough they inquired about the impact this had on my business and what upcoming purchases this would hold back, i.e. how much $$ was I planning on spending on new Apple hardware. If this is how Apple is allocating resources to fix bugs then I say if your having this issue, call Apple Support and once they escalate you to Enterprise Level 3 tell them what your $$ plans on for Apple hardware. If they get enough reports they should fix this sooner rather than later...

    LJS

  • by Jeffrey West,

    Jeffrey West Jeffrey West May 7, 2016 3:44 PM in response to nynj
    Level 1 (38 points)
    Servers Enterprise
    May 7, 2016 3:44 PM in response to nynj

    For what it's worth, I've been testing all day. I can get 10.11.1, 10.11.4 and Yosemite to install to an older MacBook Air (late 2012 maybe) without problems. I can't get anything to install on the late 2013 MacBook Pro retina. I've used both Thunderbolt and USB to Ethernet adaptors.

  • by S.SubZero,

    S.SubZero S.SubZero May 16, 2016 11:15 AM in response to S.SubZero
    Level 1 (15 points)
    May 16, 2016 11:15 AM in response to S.SubZero

    A quick FYI that this does NOT appear to be fixed in 10.11.5.  /sigh.

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