jamilarose

Q: Ipod Classic not turning on or connecting to itunes!

Every time I plug my ipod classic into my computer it comes up with a red circle symbol and says to refer to apple.com/support/ipod

 

It connected the first time I plugged it in and said that I needed to download some software to fix it.. I clicked on it to download and then it disappeared and nothing downloaded. Now my computer won't even register my ipod..

 

PLEASE HELP!

iPod classic

Posted on Mar 23, 2016 4:54 AM

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Q: Ipod Classic not turning on or connecting to itunes!

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 23, 2016 5:06 AM in response to jamilarose
    Level 8 (38,788 points)
    Mac OS X
    Mar 23, 2016 5:06 AM in response to jamilarose

    That often mean the iPod's hard drive has become faulty.  Try to start up the iPod in Disk Mode

     

    Putting iPod into Disk Mode - Apple Support

     

    Then, connect to your computer running iTunes.  If iTunes picks it up, it may prompt you to do a Restore with a message about "recovery."  If you're OK with erasing the iPod, proceed with the Restore.  If the problem is data corruption on the iPod's storage (no hardware problem), the Restore will fix it.

     

    If the iPod does not go into Disk Mode, or the Restore fails, the iPod's hard drive is probably faulty.