thkropp

Q: Win XP (32 Bit) with iTunes 12.1.3.6: iPod Nano A1320 16GB Error: An iPod has been detected, but it could not be identified properly.

I have the following environment:

 

Win XP SP3 (32 Bit)

iTunes 12.1.3.6

iPod Nano A1320 16GB (5th Gen)

 

I get an error when I try to connect my iPod Nano A1320 16GB (5th Gen):

 

An iPod has been detected, but it could not be identified properly.

Please disconnect and reconnect the iPod, then try again.

 

If the problem persists, uninstall iTunes, then install iTunes again.

 

I tried my other iPod Nano A1320 16GB (5th Gen), and it gives the same error.

 

I have looked at other similar posts with this error message and tried their solutions, but none of them seem to work.

 

However, my iPod Nano A1285 8GB (4th Gen) is recognized by iTunes 12.1.3.6.

 

Any suggestions? Thanks in advance for your help.

Posted on Mar 17, 2016 2:24 AM

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