Q: iMac wont boot past Apple Logo - wired keyboard isn't being recognized - what are my options?
Hey Everyone,
I have an older iMac that I was in the process of re-installing the OS on. At the point of it restarting and booting back up, it never made it past the white apple logo screen. I have tried unplugging it, forcing a restart by holding the power button down while turning off and as well as turning it back on, but it never makes it past the logo screen. It is connected to a wired apple keyboard that is not being recognized (no command options work & the green light on caps lock never turns on). I know my next step is most likely going to be to bring it to a genius bar, but I wanted to see if any of you have any idea's on what more I could be attempting before making the trip.
Thanks!
iMac, Mac OS X (10.6.4)
Posted on Mar 24, 2016 10:35 AM
Your profile says you are using 10.6.4, so the instructions are predicated on that assumption. If you are using a newer version of OS X then these instructions may not work. In this case you need to let me know what version you do have installed. And, change your profile, accordingly.
Insert your Installer DVD to startup your computer by holding down the "C" key after hearing the chime. The computer will start up from the DVD and ask you to select a language then click on the Continue button. Wait until the screen menubar appears at the top of the screen. Select Disk Utility from the list of options in the Utilities menu. Use Disk Utility to Repair the Hard Drive and then to Repair Permissions. When that is completed quit Disk Utility. Reinstall OS X by simply preceding through the instructions on the screen. The installation may take up to 45 minutes or so but will not erase the drive. However, I suggest you backup the computer first just in case. Better safe than sorry.
Posted on Mar 24, 2016 10:48 AM