Vanesslove
Level 1 (8 points)
Mac OS X

Q: iMessage help please

pplease help me figure out why my text are not sending with iMessage . It's sending by my email . Help me please.

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 3:59 PM

by Ralph Johns (UK),Apple recommended
Ralph Johns (UK) Ralph Johns (UK)
Level 9 (73,203 points)
Applications
A:

Hi,

 

In the iPhone > Settings > Messages  what do you see in Send and Receive ?

The iPhone Number should be listed, ticked but greyed out.

The Apple ID, if it is linked to one, should also be there  but ticked and Dark text (editable)

Plus any other linked numbers or emails (again dark text and editable for the tick).

 

Back in the Messages settings is the SMS/MMS option enabled ?

if it is the app will try iMessages first but if it finds the Number is not registered with iMessages it will send an SMS instead.

 

What is the Start Conversation From ID set to ?

 

 

 

 

 

 

3Sigcopy2.png

8:59 pm      Thursday; March 24, 2016

 

​  iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Posted on Mar 24, 2016 1:59 PM

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Vanesslove

Q: iMessage help please

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Mar 24, 2016 9:25 AM in response to Vanesslove
    Level 9 (72,233 points)
    iTunes
    Mar 24, 2016 9:25 AM in response to Vanesslove

    Sending by e-mail? More information would help. Are you able to send normal messages, but not text messages?

  • by Ralph Johns (UK),Apple recommended

    Ralph Johns (UK) Ralph Johns (UK) Mar 24, 2016 1:59 PM in response to Vanesslove
    Level 9 (73,203 points)
    Applications
    Mar 24, 2016 1:59 PM in response to Vanesslove

    Hi,

     

    In the iPhone > Settings > Messages  what do you see in Send and Receive ?

    The iPhone Number should be listed, ticked but greyed out.

    The Apple ID, if it is linked to one, should also be there  but ticked and Dark text (editable)

    Plus any other linked numbers or emails (again dark text and editable for the tick).

     

    Back in the Messages settings is the SMS/MMS option enabled ?

    if it is the app will try iMessages first but if it finds the Number is not registered with iMessages it will send an SMS instead.

     

    What is the Start Conversation From ID set to ?

     

     

     

     

     

     

    3Sigcopy2.png

    8:59 pm      Thursday; March 24, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad