HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
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Helpful answers
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Mar 25, 2016 12:47 AM in response to Ian_661by Jonathan UK,★HelpfulHi Ian - try these steps:
On your iPhone, in the Watch app, go to: My Watch (tab) > General > Accessibility > VoiceOver > if they are presently turned on, turn off both VoiceOver and Screen Curtain.
Otherwise, remove your watch from the charger and try restarting or, if that doesn't work, force restarting it:
- Restart: press and hold the side button until you see the Power Off slider; drag the slider to turn off; then press and hold the side button until you see the Apple logo.
- Force restart: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
If your watch still does not respond, try charging it again for a few hours before trying again.
If the issue then persists, I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked under warranty:
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