HT204306: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabledQ: i want to put my ipod into recovery mode to restore it because i forgot my password, but i cant do this becasue my home button is ... i want to put my ipod into recovery mode to restore it because i forgot my password, but i cant do this becasue my home button is broken.. can anyone tell me what to do?? more
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Helpful answers
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by lllaass,Mar 24, 2016 2:53 PM in response to ThisUsernameWasntTaken
lllaass
Mar 24, 2016 2:53 PM
in response to ThisUsernameWasntTaken
Level 10 (189,580 points)
DesktopsSee my first reply on page 1 in this discussion for how to place the iPOd in Recovery mode w/o buttons.
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If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
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Mar 25, 2016 5:50 AM in response to lllaassby ThisUsernameWasntTaken,Thankyou for your response,
I followed the steps that u said and it was working but after clicking 'erase this device' it says it will erase after the iPod connects to the internet.
I can't connect it to the internet because it is locked out..
Any suggestions?
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by lllaass,Mar 25, 2016 7:41 AM in response to ThisUsernameWasntTaken
lllaass
Mar 25, 2016 7:41 AM
in response to ThisUsernameWasntTaken
Level 10 (189,580 points)
DesktopsThen you have to use this method. It uses a computer app to place in Recovery mode.
See my first reply on page 1 in this discussion for how to place the iPod in Recovery mode w/o buttons.
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Mar 25, 2016 11:14 AM in response to ThisUsernameWasntTakenby Boyerkyle44,If you had turned on assistive touch before this problem started or when it started, you wouldn't have a problem. Assistive touch is a little button on the side of your screen, which has a lot of features in case one of your buttons is broken or something