sukiho
Level 1
(13 points)
iPad
Q: iPad2 - After the updated iOS 9.3 Build 13E236
After the updated iOS 9.3 Build 13E236, it still doesn't work for me, it said " iTunes could not back up the iPad "my iPad" because a session could not be started with the iPad. Please disconnect and reconnect the iPad, then try again." I have tried to reconnect and reset my pc for few times, i even try to hard reset my ipad2, it still doesn't work. How can I stop the back up ?
iPad 2, iOS 9.3, null
by Ronlys,Solvedanswer
Ronlys
Level 1
(14 points)
you are right.... I just tried it by myself and fixed step 2 and 3.....
It works for me, and all your data will also be safe.
- Turn off the iPad
- Hold power and home together for 10 seconds until it shuts down.
- open iTune on your computer, press and hold "Home" on your iPad and connect your iPad to your computer.
- after white apple shows up on your iPad, iTunes would ask if you would like to "restore" or "update" your iPad.(Now your iPad screen will look like this:
) - choose "update", and it will update soon.
- the progress will be a white apple on your iPad screen(actually it stuck about 20 minutes and the progress bar finally moved....)
- after progress finished, stay for a while with the white apple, then it will tell you "slide to update".
- slide and continue update.(Now the progress will be a black apple, and when the update finished, the screen will turn black)
- after update, plug out your usb to disconnect your iPad with your computer
- iPad will tell you connect to iTunes to active your device.
- Reconnect your iPad to your computer, and it will be active.
- enter you password on your iPad and enjoy it.
