davidfromascot
Level 1 (1 points)

Q: Hotmail in box problems with el capitan

Just downloaded El Capitan and i now can't send or reply to e-mails. Incoming e-mails OK but nothing going out. Keeps asking for password to e-mail server on hotmail but then rejects password. Help!

iMac (21.5-inch Mid 2010)

Posted on Oct 1, 2015 7:57 AM

by judysings,Solvedanswer
judysings judysings
Community Specialists
A:

Hi davidfromascot,

I'm curious to know if your Hotmail settings have changed.  Type your email address in at this site to confirm what the settings should be:

Mail Settings Lookup - Apple Support
https://www.apple.com/support/mail-settings-lookup/

Once you've confirmed the settings are correct, the next step would be to go online to the webmail for your Hotmail account and make sure you can log in there with your current email password.  If so, delete the password in the account in Mail, enter the one you just confirmed, and then close the Mail settings window and quit Mail to test.

Mail (El Capitan): Set up Mail with your email accounts
https://support.apple.com/kb/PH22275?viewlocale=en_US&locale=en_US​

If Mail on your Mac keeps asking for your password - Apple Support
https://support.apple.com/en-us/HT204187​

 

Take care,

Posted on Oct 1, 2015 1:43 PM

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davidfromascot

Q: Hotmail in box problems with el capitan

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  • by geardopedraza,

    geardopedraza geardopedraza Mar 25, 2016 12:51 PM in response to Sketchii Mckatt
    Level 1 (4 points)
    Mar 25, 2016 12:51 PM in response to Sketchii Mckatt

    Yes! I had forgotten about this.  I wonder why Apple Mail has a setup that works with Gmail, but did not create the same support for Hotmail/Outlook.com.

    Maybe they don't like working with Microsoft that much. Anyways that is the issue. Dual authentication requires a different app password. Cheers,

    Gerry

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