HT201295: Reset the System Management Controller (SMC) on your Mac

Learn about Reset the System Management Controller (SMC) on your Mac
Lol the Great

Q: imac superdrive just ejects music CDs

i really only use the iMac as a family sharing machine for all our music, pictures and movies.  For some reason, when I put a music cd in ... it just makes noise like it is starting to read it ... and then after about 30 seconds, it just ejects it.  It never prompted me what to do, and it didn't launch iTunes (which is the default action).

 

I just did an SMC (?) reset but I still have the same problem.

 

Any thoughts on how to test the Superdrive?

iMac, OS X Yosemite (10.10.5), iMac 21.5-inch, Mid 2011

Posted on Mar 25, 2016 8:30 PM

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Q: imac superdrive just ejects music CDs

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  • by joe_7399,

    joe_7399 joe_7399 Mar 27, 2016 8:18 AM in response to Lol the Great
    Community Specialists
    Mar 27, 2016 8:18 AM in response to Lol the Great

    Hi Lol the Great,

     

    Thanks for using the Apple Support Communities!

     

    I understand that discs are being ejected from the slot-loading SuperDrive on your Mac. We know that these types of issues can be frustrating, but we’re here to help. 

     

    To continue troubleshooting this situation, I suggest reading over and working through the suggested steps in the following article. 

     

    Accepts discs but they don't mount or are automatically ejected

    1. Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
    2. Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
    3. Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
    4. Reset the System Management Controller (SMC).
    5. Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports. 
         
      • OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
      •  
      • OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
    6. If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

     

    Get help with the slot-loading SuperDrive on your Mac computer - Apple Support

     

    Best!