HT204084: Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
Learn about Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
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Helpful answers
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Mar 25, 2016 11:57 PM in response to juvypronuevoby ckuan,In the e-mail receipt click the Report a Problem and report to Apple.
Note: You are not speaking with Apple here in this forum, this is a user to user technical forum.
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Mar 25, 2016 11:58 PM in response to juvypronuevoby UGADog,This is a user to user help community sponsored by Apple, but Apple does not read all the posts. You will need to go to https://www.apple.com/support/itunes/account/ scroll to the bottom and in the billing section, click report a problem. You will need to give full details though about the specific charges you are disputing.