dcysurfer
Level 1
(4 points)
Q: Location Services stopped with 10.11.4 fresh install
I completed a fresh install of 10.11.4 only to find that Location Services are no longer available (Maps, Weather, System Services). I've toggled "Enable Location Services" off and on numerous times in an attempt to activate the service but still no joy. In the Time Zone panel, selecting "Set time zone automatically using current location" immediately gets an "Unable to determine current location at this time" error.
My other computers running 10.11.4 (they were auto-updated from 10.11.3, i.e. not a fresh install of 10.11.4) don't have this problem and still have access to Location Services.
Has anyone else experienced this problem and found a solution?
TIA
Macintosh Plus, Mac OS 8.6 or Earlier, Mac user since 1986
Linc Davis
Level 10
(208,000 points)
You seem to be dealing with a malfunctioning wireless card, or some other internal hardware fault. You could try disconnect the USB mouse, but I doubt that it will make any difference. In that case, see below.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
