HT206203: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
Learn about If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
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All replies
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Helpful answers
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Mar 25, 2016 5:15 PM in response to dabwatby OriginalName022,A temporary solution is to disable JavaScript. Go to Settings > Safari > scroll down to Advanced > turn of JavaScript. This will only fix issues within Safari and you will likely still have issues opening links in other apps, but it is better than nothing.
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Mar 26, 2016 7:13 AM in response to dabwatby DanGatenfeld,We are having the exact same issue, the above solution does work but we do need a permanent fix from Apple I think! Also links from emails are also not opening into safari and it makes the phone freeze!
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Mar 26, 2016 7:21 AM in response to dabwatby cmichas,Hi everyone. I have also make the last IOS 9.3 on my Iphone 6. Now I can't access any internet links while I am on Google Actuality or in one of my email.
When I make a search on Google Actuality, no result appear.
Don't knwo what to do now! I have check on the web some post about this type of bug following the last IOS update and see that I am not alone.....
So I will just wait Apple to correct this issue.
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Mar 26, 2016 7:48 AM in response to dabwatby DanGatenfeld,So I have just been chatting with Apple and they have advised me that they are aware of the problem and that they are working to try and resolve it as quickly as possible. Once they have a fix an update will be available on your device and they will also post a press release at the following link; https://www.apple.com/pr/library/
Obviously this is not much use if you can not utilise links from your device but you might have another way of checking!
He advised that disabling JavaScript will not really fix the problem but is a slight work around, only really allows you to click on links from within a search engine!
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Mar 26, 2016 8:30 AM in response to DanGatenfeldby Pcfiske,Having the exact same issue on my Iphone 6. I was able to install Google Chrome on my iphone so I can at least use the Internet. But even the "click" doesn't work properly there. I have to hold down the link and say "open in new tab" when I get the pop up. I don't get that option with Safari. I can't open links anywhere else on my iphone Except in Chrome right now.
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Mar 26, 2016 2:39 PM in response to DanGatenfeldby cecilynz,I am hacing the same issues as you, wondering when this can be fixed. So so disappointed with Apple.
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Mar 26, 2016 10:58 PM in response to dabwatby applefamily4ever,I am having a similar issue, however mine seem to be different. I have not downloaded the latest 9.3 software update but I am still having the same issues as others have posted here of searching on Google for window tinting for example. The listings pop up and I can click on them but when I go to click on the business's website nothing happens. I click on it 3 times and it turns grey and after about 15 seconds Safari crashes. So I'm very concerned at the fact that #1 I am having the same issues as others but haven't updated my phone and #2 why is there an issue with Safari with or without the new update? I have tried all the remedies listed so far on the discussion to no avail. Apple really needs to get things straight because I am paying for internet service that I can not access.
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Mar 31, 2016 12:53 PM in response to dabwatby joe_7399,Hello dabwat,
Thanks for using the Apple Support Communities!
From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.
iOS 9.3.1 was recently released. Performing this update should resolve this situation.
If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support
Cheers!
