HT206203: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3

Learn about If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
dabwat

Q: My iPhone 6 plus safari is not working after 9.3 update!

I did the iPhone update this morning 9.3 (13E233) and now my safari searches do not work.  I can search but then when I click on a result nothing happens.

Is anyone else having this problem and any suggestions to fix it??

iPhone 6 Plus, iOS 9.3

Posted on Mar 25, 2016 4:58 PM

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Q: My iPhone 6 plus safari is not working after 9.3 update!

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  • Helpful answers

  • by OriginalName022,

    OriginalName022 OriginalName022 Mar 25, 2016 5:15 PM in response to dabwat
    Level 4 (1,028 points)
    iPhone
    Mar 25, 2016 5:15 PM in response to dabwat

    A temporary solution is to disable JavaScript. Go to Settings > Safari > scroll down to Advanced > turn of JavaScript. This will only fix issues within Safari and you will likely still have issues opening links in other apps, but it is better than nothing.

  • by DanGatenfeld,

    DanGatenfeld DanGatenfeld Mar 26, 2016 7:13 AM in response to dabwat
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 7:13 AM in response to dabwat

    We are having the exact same issue, the above solution does work but we do need a permanent fix from Apple I think! Also links from emails are also not opening into safari and it makes the phone freeze!

  • by cmichas,

    cmichas cmichas Mar 26, 2016 7:21 AM in response to dabwat
    Level 1 (8 points)
    iPad
    Mar 26, 2016 7:21 AM in response to dabwat

    Hi everyone. I have also make the last IOS 9.3 on my Iphone 6. Now I can't access any internet links while I am on Google Actuality or in one of my email.

    When I make a search on Google Actuality, no result appear.

    Don't knwo what to do now! I have check on the web some post about this type of bug following the last IOS update and see that I am not alone.....

    So I will just wait Apple to correct this issue.

  • by DanGatenfeld,

    DanGatenfeld DanGatenfeld Mar 26, 2016 7:48 AM in response to dabwat
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 7:48 AM in response to dabwat

    So I have just been chatting with Apple and they have advised me that they are aware of the problem and that they are working to try and resolve it as quickly as possible. Once they have a fix an update will be available on your device and they will also post a press release at the following link; https://www.apple.com/pr/library/

    Obviously this is not much use if you can not utilise links from your device but you might have another way of checking!

     

    He advised that disabling JavaScript will not really fix the problem but is a slight work around, only really allows you to click on links from within a search engine!

  • by Pcfiske,

    Pcfiske Pcfiske Mar 26, 2016 8:30 AM in response to DanGatenfeld
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 8:30 AM in response to DanGatenfeld

    Having the exact same issue on my Iphone 6. I was able to install Google Chrome on my iphone so I can at least use the Internet. But even the "click" doesn't work properly there. I have to hold down the link and say "open in new tab" when I get the pop up. I don't get that option with Safari. I can't open links anywhere else on my iphone Except in Chrome right now.

  • by cecilynz,

    cecilynz cecilynz Mar 26, 2016 2:39 PM in response to DanGatenfeld
    Level 1 (9 points)
    iPhone
    Mar 26, 2016 2:39 PM in response to DanGatenfeld

    I am hacing the same issues as you, wondering when this can be fixed. So so disappointed with Apple.

  • by applefamily4ever,

    applefamily4ever applefamily4ever Mar 26, 2016 10:58 PM in response to dabwat
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 10:58 PM in response to dabwat

    I am having a similar issue, however mine seem to be different.  I have not downloaded the latest 9.3 software update but I am still having the same issues as others have posted here of searching on Google for window tinting for example.  The listings pop up and I can click on them but when I go to click on the business's website nothing happens.  I click on it 3 times and it turns grey and after about 15 seconds Safari crashes.  So I'm very concerned at the fact that #1 I am having the same issues as others but haven't updated my phone and #2 why is there an issue with Safari with or without the new update?  I have tried all the remedies listed so far on the discussion to no avail.  Apple really needs to get things straight because I am paying for internet service that I can not access.

  • by joe_7399,

    joe_7399 joe_7399 Mar 31, 2016 12:53 PM in response to dabwat
    Community Specialists
    Mar 31, 2016 12:53 PM in response to dabwat

    Hello dabwat,

     

    Thanks for using the Apple Support Communities!

     

    From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.

     

    iOS 9.3.1 was recently released. Performing this update should resolve this situation.

     

    If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support

     

    Cheers!