RBZIC

Q: My ipod classic 80GB has a red X in the middle and won't start anymore. Anybody has the same probleme please ? thanks

My ipod classic 80GB has a red X in the middle and won't start anymore. Anybody has the same probleme please ? thanks

iPod classic, Windows 7

Posted on Mar 26, 2016 10:22 AM

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Q: My ipod classic 80GB has a red X in the middle and won't start anymore. Anybody has the same probleme please ? thanks

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 26, 2016 6:30 PM in response to RBZIC
    Level 8 (38,788 points)
    Mac OS X
    Mar 26, 2016 6:30 PM in response to RBZIC

    That often means the iPod's hard drive is faulty.  Do a Reset (restart) on the iPod

     

    Learn how to reset your iPod - Apple Support

     

    If you get back to the same error screen, try putting the iPod into Disk Mode

     

    Putting iPod into Disk Mode - Apple Support

     

    Then connect it to the computer running iTunes.  If iTunes picks it up, it may prompt you to do a Restore on the iPod with a message about "recovery."  This erases the iPod, reinstalls its software, and sets it to default setting.  If there is data corruption on the iPod, a Restore should fix it.

     

    If the iPod does not go into Disk Mode, or if the Restore fails, the most likely cause is a faulty hard drive in iPod.