Agathorn

Q: Google links don't work after iOS 9.3

After update to iOS 9.3 on my iPhone 6 Plus I can no longer click on search links from Google anymore. Tried both in Safari and Chrome. Works well with Bing.com.

 

If I hold down on the link and choose to open in new tab it works.

 

restarted apps -> same result

Rebooted iPhone twice -> same result.

 

suggestions?

iPhone 6 Plus, iOS 9.3

Posted on Mar 25, 2016 11:16 AM

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Q: Google links don't work after iOS 9.3

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  • by OriginalName022,Helpful

    OriginalName022 OriginalName022 Mar 25, 2016 1:31 PM in response to Agathorn
    Level 4 (1,078 points)
    iPhone
    Mar 25, 2016 1:31 PM in response to Agathorn

    Other threads have suggested turning off JavaScript fixes this. To do this, go to Settings > Safari > scroll down to Advanced > turn off JavaScript.

  • by Agathorn,Helpful

    Agathorn Agathorn Mar 25, 2016 1:32 PM in response to OriginalName022
    Level 1 (20 points)
    iPhone
    Mar 25, 2016 1:32 PM in response to OriginalName022

    TThanks it worked. However links from mail etc still doesn't work. Mail freezes. I let Apple know about this and they are aware of the issue they said. Hope they fix it soon!

  • by stuartanderton,

    stuartanderton stuartanderton Mar 26, 2016 2:19 AM in response to Agathorn
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 2:19 AM in response to Agathorn

    I'be found the links on Google work if you request the desktop site

  • by Asit_Dubai,

    Asit_Dubai Asit_Dubai Mar 26, 2016 6:03 AM in response to stuartanderton
    Level 1 (4 points)
    Mar 26, 2016 6:03 AM in response to stuartanderton

    Hope Apple resolve this soon. Links just don't work from any browser and also from mail. Would love hear if anyone has a more permanent resolution.

  • by dabwat,Helpful

    dabwat dabwat Mar 26, 2016 8:02 AM in response to OriginalName022
    Level 1 (20 points)
    iPhone
    Mar 26, 2016 8:02 AM in response to OriginalName022

    I turned javascript off as others suggested but other links and links in mail still don't work!!  Sooooo frustrating I hope this gets fixed soon.  Basically can't use my phone except to talk.

  • by Paontheinternet,

    Paontheinternet Paontheinternet Mar 26, 2016 10:41 AM in response to Agathorn
    Level 1 (4 points)
    Mar 26, 2016 10:41 AM in response to Agathorn

    Same thing happening here.

     

    It's only an issue with safari for me. Chrome browser works fine. But also impacts native apps that have a safari callback in them, i.e. linking to  webpage.

  • by JohnUKDevon,Helpful

    JohnUKDevon JohnUKDevon Mar 26, 2016 11:35 AM in response to Agathorn
    Level 1 (9 points)
    Mar 26, 2016 11:35 AM in response to Agathorn

    HOlding down link DOESNT work

    Disabling Java DOESNT always work and doesn't solve Link problems between Apps

    This will require an iOS fix ..see my discussion with Apple Tech support just concluded

    Apple Support.png

  • by nycphotomaven,

    nycphotomaven nycphotomaven Mar 26, 2016 12:41 PM in response to JohnUKDevon
    Level 1 (4 points)
    Mar 26, 2016 12:41 PM in response to JohnUKDevon

    agreed - all links. Having exact same problem. Severe problem - iPhone is basically useless now.

  • by damv,

    damv damv Mar 26, 2016 1:35 PM in response to Agathorn
    Level 1 (4 points)
    Mar 26, 2016 1:35 PM in response to Agathorn

    The same thing happened to me after 8.3 was released, even though I didn't upgrade. I tried upgrading the problem didn't go away. I tried wiping and restoring from backup, the problem still didn't go away. In the end wiping the entire phone and not restoring from backup, fixed the problem even on 8.3, but it's ridiculous to have to go through such lengths, just to be able to click on a link.

  • by Roarfan,

    Roarfan Roarfan Mar 26, 2016 1:52 PM in response to Agathorn
    Level 1 (4 points)
    iPhone
    Mar 26, 2016 1:52 PM in response to Agathorn

    Yep this is really bad and Apple need to fix immediately!

  • by Private Detective,

    Private Detective Private Detective Mar 26, 2016 3:58 PM in response to Agathorn
    Level 1 (4 points)
    Mar 26, 2016 3:58 PM in response to Agathorn

    While Safari and Mail are broken, Google Chrome and Inbox work just fine.

  • by Alpiskris,

    Alpiskris Alpiskris Mar 26, 2016 5:08 PM in response to Agathorn
    Level 1 (4 points)
    Mar 26, 2016 5:08 PM in response to Agathorn

    I have the same problem.... i have the 9.1 firmware on Iphone 6 and i actualize it to 9.2 then i start my problems with links on safari and whatsapp, emails....all links get frezee  (I m spanish...sorry for the write mistakes) , i go to apple store and they restablize my iphone but i loose all things... because they configure it as a new iphone.

    The problem desapear....

    but today i update to 9.3 firmware and the problem come back....

    I think is a problem only on iphone 6 because my iphone 5 no have this problem when i update the firmware.

    Please solve quiqly the problemm !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • by nameisunique,

    nameisunique nameisunique Mar 26, 2016 5:50 PM in response to Agathorn
    Level 1 (8 points)
    iPhone
    Mar 26, 2016 5:50 PM in response to Agathorn

    I was frustrated enough to try to go back to 9.2.1. No Go...ran into the "Software too old" message in iTunes (Windows) when I try to restore the phone after I do the downgrade to 9.2.1. Frustrating to say the least.

     

    I'm (kid you not) 6 hours into restoring my iphone 6+ (128Gb) to 9.3 from the backup. End result will be still having the broken links problem. :-/

     

    I'm trying to remember the number of times I've told folks not to immediately upgrade to the new release. Should have been a little more suspect of a new release that's timed with a somewhat big announcement by Apple.

     

    Live and learn...not sure if anyone has the magic process to downgrade from 9.3 that actually works. I know that Apple is still signing the 9.2.1 IPSW file, but not sure how to get around the "Software too old message). More curious really, after the restore back to 9.3, will just wait until fix for 9.3 comes out. Which like everyone else...I hope is SOON.

     

    Good luck.

  • by dabwat,

    dabwat dabwat Mar 26, 2016 7:35 PM in response to Agathorn
    Level 1 (20 points)
    iPhone
    Mar 26, 2016 7:35 PM in response to Agathorn

    Same problem (links in safari do not work) and I have spent SO much time on this including chats, phone calls with Apple and a trip to the Genius Bar where we thought he fixed it.  It does not work even though we erased my phone and reset, etc.......  SO frustrating and my phone is not smart anymore.  I wish I had not upgraded to 9.3 so quickly as well and waited until I heard more about it.  My husband has a 6s and his did fine.  Mine is a 6plus.

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