dilbert6370
Level 1 (9 points)
iPhone

Q: Since the update to iOS 9.3 compass is not working anymore

.. and it is not only the compass, also the maps are not turning anymore into driving direction. It seems to be an OS issue, as I have the same problem with all the Apps using maps or directions based on compass information.

 

Anybody the same experience or a solution?

 

Thanks

iPhone 5s, iOS 9.3, just updated to 9.3

Posted on Mar 26, 2016 11:51 AM

Close
dilbert6370

Q: Since the update to iOS 9.3 compass is not working anymore

  • All replies
  • Helpful answers

  • by ManSinha,

    ManSinha ManSinha Mar 26, 2016 11:54 AM in response to dilbert6370
    Level 6 (10,250 points)
    iPhone
    Mar 26, 2016 11:54 AM in response to dilbert6370

    Working fine for me - just used Apple Maps

    Try this -

    Turn location services off

    Restart your device

     

    Restart your iPhone, iPad, or iPod touch - Apple Support

     

    Then turn locations services on again and see if that resolves your issues

  • by dilbert6370,

    dilbert6370 dilbert6370 Mar 26, 2016 12:02 PM in response to ManSinha
    Level 1 (9 points)
    iPhone
    Mar 26, 2016 12:02 PM in response to ManSinha

    Thanks, but did not work. It also looks like the calibration of the compass is not working anymore. I have switched on everything under the respective services - but the compass does not move at all - I can turn the phone as much as I want....

  • by RusoAtManzana,

    RusoAtManzana RusoAtManzana May 4, 2016 5:14 PM in response to dilbert6370
    Level 1 (4 points)
    May 4, 2016 5:14 PM in response to dilbert6370

    Hello dilbert6370.

    I also found this problem today. My compass was not moving.

     

    After reading this post I went to Configurations -> Compass and disabled "Use True North".

    For me this solved the problem.

    It is realy strange problem.

     

    Best regards.

  • by wwodme,

    wwodme wwodme Jun 26, 2016 9:08 AM in response to dilbert6370
    Level 1 (14 points)
    Windows Software
    Jun 26, 2016 9:08 AM in response to dilbert6370

    I am having this exact same issue on the iphone 6 running 9.3.2  Nothing seems to fix the issue.  I can plug an address into google or imaps and navigate just fine. But the compass doesn't work.  When trying to use imaps to navigate on foot without plugging in an address or location, the screen never rotates allowing you to navigate with a compass feature.  This also effects the geocaching app and star guide.  extremely frustrating!!

  • by sternd,

    sternd sternd Jul 8, 2016 9:23 AM in response to dilbert6370
    Level 1 (4 points)
    Jul 8, 2016 9:23 AM in response to dilbert6370

    Same problem here. Nothing seems to help. It's interesting, that it works sometimes. But most of the time the compass and all gyro/compass dependent software are  30-180 degrees off. Sometimes, but only sometimes ( can be a coincidence ) it helps to move the phone in a 8 pattern and then I get almost a calibrated compass. All the suggestions with fresh install, calibration off/on in the privacy settings didn't work. I really hope that Apple will be able to fix this as soon as possible.

  • by SachafromLA,

    SachafromLA SachafromLA Aug 5, 2016 12:37 PM in response to RusoAtManzana
    Level 1 (4 points)
    Aug 5, 2016 12:37 PM in response to RusoAtManzana

    Turning off "use true north" and then killing he app and opening it again worked aces!     Thank you! Haven't been able to use the compass since iOS 8.