Q: HELP! I updated my iphone and cant remember the apple id or password used when i originally activated the phone
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Mar 22, 2016 8:31 PMby Luke Wyckoff,Has anyone responded to you yet - I have the SAME issue !!! Luke - I downloaded the new Iphone soft wear - when it was rebooting, it needed my ORIGINAL Apple ID and password "that was used to set up the phone" - I have NO CLUE what that was. I have reset my Apple ID and have a new password - but that does NOT work on my phone - and now I am WITHOUT a cell phone. HELP??? Luke
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Mar 24, 2016 1:16 PMby joe_7399,Greetings bdjohnson1,
Thanks for using the Apple Support Communities!
I understand that after updating your iPhone to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.
We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.
Best
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Mar 26, 2016 2:13 PMby lynmoreno18,Same issue frustrating ios 9.3..i cant activate my iphone 5s after upgradibg to ios 9.3:((( i did all apple support says in "if phone not working do this and do that,go to icloud or itune etc i did that but still my phone arent activated!!!whats this apple????can u fix this?your phone is too expensive and this is what you did to us!!!so what now?our iphone are rabish now?????????
