Mrs C Spain

Q: URLs not working in Safari or Mail after iOS 9.2.1

After updating my iPad Air 2 iOS 9.2.1, I experienced Safari crashing when trying to open a new tab. I solved this problem by disabling Search Engine Suggestions and Safari Suggestions in Settings, as recommended. However now, if I've done a search, I cannot open any of the links in that search. If I type a specific URL in the Search Box, then I can open the page, but am unable to sign in, use any links from that page, etc. Also, I find that I am unable to open any URL links that I receive in Mail and tapping on a link then locks up Mail... I have done a full sync to my iMac, which can sometimes rectify a problem, but it hasn't helped in this instance.

 

Has anyone else experienced this?

iPad Air, iOS 9.2.1

Posted on Jan 30, 2016 4:37 AM

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Q: URLs not working in Safari or Mail after iOS 9.2.1

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  • by andres1712,

    andres1712 andres1712 Mar 26, 2016 11:47 AM in response to robertfromottensheim
    Level 1 (47 points)
    iPad
    Mar 26, 2016 11:47 AM in response to robertfromottensheim

    Robert,


    Until Apple has a solution I'm using CloudMagic as my main email client, Chrome and Mercury as my main browsers (in CM you can choose Chrome instead of Safari for the links) , Fantastical as my suplementary calendar and TunnelBear as my VPN connector.


    This has been working >90% for close to a month so have made my iPad Mini 4 useable again until, sometime this year, Apple fixes iOS.


    Cheers

    Andres

  • by malarkey99,

    malarkey99 malarkey99 Mar 26, 2016 12:45 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 26, 2016 12:45 PM in response to Mrs C Spain

    Is there an answer to this? This is beyond annoying! Update that's forced on u then stupid thing doesn't work.  I will ignore all updates in future if useless iPad that none of the safari links work on is the result.

    Typing this reply on my (thankfully android) phone

    Cmon apple! Sort it out

  • by Sident,

    Sident Sident Mar 26, 2016 1:23 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 26, 2016 1:23 PM in response to Mrs C Spain

    HI im haBing this same problem. Can get on to safari but any link I try doesn't work. I cant even get to this site on my iPad , but can on my iPhone. Need this sorting

  • by malarkey99,

    malarkey99 malarkey99 Mar 26, 2016 1:27 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 26, 2016 1:27 PM in response to Mrs C Spain

    Frigging nightmare. Reset ipad. Still not bleeping working. Except now neither does my apple I'd so can't bleeping log into anything!

    Useless. And there's nobody than can help u either unless I fancy a 2 hour drive.

    Rubbish service

  • by able_ape,

    able_ape able_ape Mar 26, 2016 1:38 PM in response to Mrs C Spain
    Level 1 (14 points)
    iPhone
    Mar 26, 2016 1:38 PM in response to Mrs C Spain

    I too have the problem that links in Safari no longer work after iOS9.3 update. iPhone 6, 128GB

     

    It's so good that people make suggestions like 'disable Javascript', but really this is not a solution. Half of the sites you visit will probably not work properly. And no, the old faithful 'Reboot your phone' also doesn't work, so pls stop suggesting it - or find a job in Windows Support.

     

    Suggestions like 'Use Chrome/Firefox' are also just a distraction - they are using the same underlying browser/webkit. So although (for example) Chrome will allow you to more easily open links in a new tab, this also isn't a solution. Clicking on links after searching simply will not work.

     

    And of course then we get the 'Restore/Reinstall' iOS9.3. Really? This is rather akin to replacing the engine in your car every time you run out of gas. And worse still: It won't solve anything. In various forums this has been confirmed (usually at the cost of spending a couple of hours at a Genius Bar). This appears to a be a new bug, introduced by Apple engineers. It is almost incomprehensible that the engineering team didn't spot it as part of their QA, as similar issues were reported with various beta releases.

     

    I hope that instead of enjoying a great Easter break, they are slaving away on iOS 9.3.1. With fixes. Producing poorly controlled iOS releases (thank heavens I have not yet tried to update any of my 'older' iOS devices) damages the reputation of Apple, and turns fairly expensive digital devices into shiny coasters. If - like me - you use your iPhone / iPad extensively as browser - it needs fixing, and fast.

     

    No: my post doesn't provide a solution. Only one organization can do that: The Apple engineering team. Get to it.

  • by Sident,

    Sident Sident Mar 26, 2016 1:54 PM in response to able_ape
    Level 1 (4 points)
    Mar 26, 2016 1:54 PM in response to able_ape

    I Haven't even updated to the latest version because it won't let me and it is still doing it. Hope it's sorted soon. Can't even get on to my doctors web.

  • by Wingman Pete,

    Wingman Pete Wingman Pete Mar 26, 2016 2:04 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 26, 2016 2:04 PM in response to Mrs C Spain

    HI, try SETTINGS-SAFARI-ADVANCED and turn off Java.

    This sorted Safari issues but not url links from within Email.

    II suspect that this isn't a fix but a workaround. It may help to indicate to someone however, where the problem lies.

     

    Good Luck

    pete...

  • by Sident,

    Sident Sident Mar 26, 2016 2:12 PM in response to Wingman Pete
    Level 1 (4 points)
    Mar 26, 2016 2:12 PM in response to Wingman Pete

    Thanks this works for some sites but not on all, but ok for now Until they get it sorted

  • by antiphellus,

    antiphellus antiphellus Mar 26, 2016 2:41 PM in response to Mrs C Spain
    Level 1 (8 points)
    iPhone
    Mar 26, 2016 2:41 PM in response to Mrs C Spain

    iphone 6s 128gb started to have the same problem. Upgraded to ios 9.3 still the same.  Like many did I tried all the sensible things to overcome the problem. Nothing worked so far.

     

    It doesn't make sense to go back to factory settings and then restore, seeing the number of people having the same problem, it is obviously an issue Apple should address the problem.

  • by Sident,

    Sident Sident Mar 26, 2016 2:46 PM in response to antiphellus
    Level 1 (4 points)
    Mar 26, 2016 2:46 PM in response to antiphellus

    DDon't do it. Going back to factory reset doesn't work either. Ive just done mine because I never had a lot on it. It doesn't work.

  • by reifer,

    reifer reifer Mar 26, 2016 3:02 PM in response to Mrs C Spain
    Level 1 (9 points)
    Mar 26, 2016 3:02 PM in response to Mrs C Spain

    I'm having the same issue. Updated iOS to 9.3 but that didn't help

    i I use Mercury too but same issue

    my iPhone still works. My wife's iPad Air 2 still works too but neither one has been updated.

    I'm going to get a genius appt. tomorrow but not very confident

    i I can't even get to the community forums on my iPad. Can't click on Genius Bar either

    and virtually no links from a search will open

    this is BS Apple!

  • by OpenWater62,

    OpenWater62 OpenWater62 Mar 26, 2016 3:33 PM in response to reifer
    Level 1 (4 points)
    Mar 26, 2016 3:33 PM in response to reifer

    Same friggin problem on all connected Apple devices.  I am going to see if the Geniuses can shed some light on the issue.

  • by chris from Stotfold,

    chris from Stotfold chris from Stotfold Mar 26, 2016 3:44 PM in response to OpenWater62
    Level 1 (4 points)
    Mar 26, 2016 3:44 PM in response to OpenWater62

    We're wall to wall Apple ... iPhone6, iPhone6s, iPad, and iMac.  The only device where Safari freezes is the iPad.  However, if we try and connect to the internet using the iPad, it locks up the hub and nothing else works.  I've tried all the suggestions and some provide a very temporary fix but the problem comes back quickly.

     

    It is shameful that there are now 13 pages of complaints on this topic and NO response from Apple.  I am seriously considering a radical solution ... going to buy a Microsoft Surface! 

  • by Gilean_Void,

    Gilean_Void Gilean_Void Mar 26, 2016 4:38 PM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 26, 2016 4:38 PM in response to Mrs C Spain

    Yesterday downloaded 9.2.1 ipsw and reset my iPad as new With this firmware. It was signed by Apple yesterday, so it is not a jailbreak. Installed minimum apps. For now  everything works fine. It seems that this solves problem not for everyone.

  • by glozanomoran,

    glozanomoran glozanomoran Mar 26, 2016 4:43 PM in response to Gilean_Void
    Level 1 (4 points)
    iPad
    Mar 26, 2016 4:43 PM in response to Gilean_Void

    What I did:

    1. Created a backup of the iPhone 6 using the latest version ofiTunes.
    2. Restored the iPhone using the ipsw for iOS 9.2.1.
    3. Setup the iPhone as a new phone.
    4. Tried to open links and verified that it works.
    5. Upgraded the iPhone from iOS 9.2.1 to iOS 9.3.
    6. After the upgrade, setup the iPhone as a new phone
    7. Tried to open links and verified that it works.
    8. Restored the latest backup, that I created in the first step, using iTunes.
    9. Tried to open links and again the exact same issue as before so this did not work.

    I was kind of hoping that it was related to the upgrade to iOS 9.3 that went wrong or something by giving it a new I thought I could resolve it. So whatever the problem is it seems to be software related because as I mentioned after restoring a backup I had the same problem again.


    This also means that if you are okay with setting up your phone as a new phone I would say go for it!

     

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