Q: I just updated a new windows in my computer and my itunes data got erased. I was wondering if there is any way i can possibly have ... I just updated a new windows in my computer and my itunes data got erased. I was wondering if there is any way i can possibly have all my data in the new itunes without losing the existing data on my phone? more
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Helpful answers
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Mar 26, 2016 9:14 PM in response to Fatin Pashaby ckuan,Do a backup using iTunes on your computer.
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Mar 26, 2016 9:18 PM in response to ckuanby Fatin Pasha,Well sir, I backed up. But apparently if I try adding new songs and try syncing it, it says all my data would be erased. I backed up, it was successful. But I don't know how to add new songs without losing my existing data.
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Mar 26, 2016 9:28 PM in response to Fatin Pashaby ckuan,1. Make sure your computer iTunes uses the same Apple ID and authorised.
2. If you have successful made a backup, it doesn't matter if it erases the iPhone.
Note: changing to manually manage / automatic will also erase.
3. After that you can restore from the backup.