HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)
stojef2014

Q: One update not downloading

I received a notice that there were two updates in the App Store: OSX 10.11.4 and Microsoft Remote Desktop 8.0.28. OSX downloaded and installed without issue. Microsoft, not so much. The App Store asked me for iCloud password to sign in, which I supplied, and then I got an error message saying it could not verify my computer or device. I was already signed in or I would not have been able to download OSX 10.11.4. What do I do?

MacBook Pro, OS X El Capitan (10.11.3)

Posted on Mar 24, 2016 4:30 PM

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Q: One update not downloading

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