mor1s

Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,


Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.


I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

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Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

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  • by zesiuG,

    zesiuG zesiuG Mar 27, 2016 9:30 AM in response to mor1s
    Level 1 (4 points)
    Mar 27, 2016 9:30 AM in response to mor1s

    Same here, iPhone 6s after update to iOS 9.3 Safari is useless.

     

    I'm ready to pay more for reliable phone or computer. I agree for "closed" as long as it works.  Don't have time for fixing, updating, searching like in windows.

     

    This is simply sloppiness, very disappointing.

    I begin to wonder if IOS still has the advantage over the Android and Windows mediocrity. Dear Apple, think about it.

  • by ChenXiang_SYSU,

    ChenXiang_SYSU ChenXiang_SYSU Mar 27, 2016 9:32 AM in response to LifeOnEarth
    Level 1 (4 points)
    Mar 27, 2016 9:32 AM in response to LifeOnEarth

    The original url can not redirect correctly because the new iOS sent the os information in the url is not supported till now. You can simply solve this problem temporarily by clicking the url and find out "...9.3..." and adjust it to "...9.2..." or other versions. The website will be open instantly.

  • by S. Sinclair,

    S. Sinclair S. Sinclair Mar 27, 2016 9:40 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 9:40 AM in response to mor1s

    I have these issues on both my iPhone 6 (128GB) and iPad Air 2 (64G) on iOS 9.3.  Funny thing is, I don't recall this happening straight after the upgrade.  How can a bug like this appear days after a release?  Apple really messed up this one.  On the iPod 6th gen there's no issue, except it I got locked out after the update and had to restore it.  That's another issue.  What a mess.

  • by mastayogo,

    mastayogo mastayogo Mar 27, 2016 9:39 AM in response to HostQ
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 9:39 AM in response to HostQ

    Strange... This helped me PARTIALLY. With the search engine set to Bing I can now search in Safari and follow the links of the found results, but email and  WhatsApp links and searches in Chrome still do not work...

     

    This truly *****!

     

    iPhone 6 64GB with iOS 9.3.

  • by S. Sinclair,

    S. Sinclair S. Sinclair Mar 27, 2016 9:45 AM in response to ChenXiang_SYSU
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 9:45 AM in response to ChenXiang_SYSU

    I don't understand what you mean by: "clicking the url and find out "...9.3..." and adjust it to "...9.2..." or other versions"  If it's the incorrect version, why do some iOS 9.3 devices not have this issue? (eg: iPod touch 6th gen)

  • by Danndee82,

    Danndee82 Danndee82 Mar 27, 2016 9:53 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 9:53 AM in response to mor1s

    Again huge and visible mistake in Apple, What the testers are doing? To verify, if Safari is working (you are able to click on link), belongs to main testing scenarios. It looks like the ios platform becomes more and more bugy. Where is the time, when "IT JUST WORKS" works. Hopefully, Tim Cook is facing the same problem!!!

  • by Dennis Hagen,

    Dennis Hagen Dennis Hagen Mar 27, 2016 9:59 AM in response to mor1s
    Level 1 (34 points)
    iPhone
    Mar 27, 2016 9:59 AM in response to mor1s

    Just spoke with Apple support. As of this writing they have no fix for my iPhone 6s running iOS 9.3.

    As a workaround I am using the gmail app and firefox. Otherwise my iPhone is nothing more than a cell phone.

    The tech I spoke with gave no promise of how soon a fix may be released.

    What is interesting is that my wife's identical iPhone with 9.3 is working fine, as is my iPad Air running 9.3.

    My guess is that my phone has been exposed to some type of malware.

    Could this is this first big iOS security breach?

  • by Corenel,

    Corenel Corenel Mar 27, 2016 10:01 AM in response to mor1s
    Level 1 (8 points)
    Mar 27, 2016 10:01 AM in response to mor1s

    Same problem here! I think the problem somehow related with 3D touch function because if I change the search engine from google to bing in Safari, then sometimes it wors to click on links in Safari, but if I try to press harder to open with 3D touch immediately freeze!! Please Apple try to fix this issue very soon because it is very annoying!! Using other browser, the problem is the same! Thanks for the help..

  • by Danndee82,

    Danndee82 Danndee82 Mar 27, 2016 10:02 AM in response to Dennis Hagen
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 10:02 AM in response to Dennis Hagen

    This is just the evidence, the IOS becomes unstable and apple are not able to garant the quality, because ios can behave on different HW differently.

  • by eroom100,

    eroom100 eroom100 Mar 27, 2016 10:04 AM in response to mor1s
    Level 1 (8 points)
    Mar 27, 2016 10:04 AM in response to mor1s

    This has just happened to my 5s using version 9.2.1....I did not upgrade to 9.3 or even attempt to, so there is something else going on here, if it is happening randomly to all  i phones i pads etc. upgraded or not. It was working one minute next it went like it had a mini stroke. What ever caused it was nothing to do with any app or other setting change as I was just surfing and boom! gone........Hope the impenetrable apple software has not been infiltrated with some new type of virus. So it either seems that the big software brains have messed up and deleted the software motorway to normality and turned out the lights,leaving us to fumble around in the dark and who are we but the iPhone apple minions.Sure!.. what do we matter.

  • by medea666,

    medea666 medea666 Mar 27, 2016 10:24 AM in response to mor1s
    Level 1 (4 points)
    Mar 27, 2016 10:24 AM in response to mor1s

    the same problem appeared yesterday and I haven't updated it to 9.3 yet. the safari crushed suddenly and I'm using a stiff google chrome now. I bought my iPhone 6 last December but it works like a 3 year old refurbished one comparing with my previous iPhone 5 which functioned pperfectly well.Feel really disappointed with Apple now. The quality of their product nowadays *****!

  • by SINasTER,

    SINasTER SINasTER Mar 27, 2016 10:47 AM in response to mor1s
    Level 1 (4 points)
    Mar 27, 2016 10:47 AM in response to mor1s

    THis has nothing to do with 3D touch since all my phones (except the wife's phone) are affected. Everything, 5s, 6, 6s...

     

    TO me, this seem more and more like a virus/trojan. Maybe the first big one for apple!

  • by Crunk in OSx,

    Crunk in OSx Crunk in OSx Mar 27, 2016 10:53 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 10:53 AM in response to mor1s

    Hey......My iphone 6 started to have the exact same problem from two days ago even without update the system.........

    Crazy....i DIDN'T update to 9.3.. what the **** is this problem suddently appeared on my iphone for no reason......

     

     

    Fiphone

  • by jimbolaya1312,

    jimbolaya1312 jimbolaya1312 Mar 27, 2016 10:56 AM in response to Crunk in OSx
    Level 1 (4 points)
    iPhone
    Mar 27, 2016 10:56 AM in response to Crunk in OSx

    Originally you wrote "And I never upgraded my iphone 6 which is 9.2 now..."

     

    Are you really running 9.2 or is it 9.2.1?

  • by A.Sofan,

    A.Sofan A.Sofan Mar 27, 2016 11:02 AM in response to mor1s
    Level 1 (12 points)
    iPhone
    Mar 27, 2016 11:02 AM in response to mor1s

    Hi guys , nowadays i see the iOS became more and more disappointed, I have this problem too and find temporary solution.

     

    The solution is : Go to settings then Safari change the " Search Engine " to " Bing ".

     

    Congrats now you can search normally and open links in search result as usually.

     

    Bye,,,,,,,, 

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