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orechovnicek
Level 1 (4 points)
iPad

Q: Unable to click OK when trying to purchase upgrade within app (in app purchase)

I'm unable to press OK or cancel when trying to purchase upgrade within app. App-in purchases are allowed.

 

It is a game called Valiant hearts.

 

Thanks a lot in advance.

 

Peter

iPad Air, iOS 9.3

Posted on Mar 27, 2016 12:13 PM

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orechovnicek

Q: Unable to click OK when trying to purchase upgrade within app (in app purchase)

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  • Helpful answers

  • by Demo,

    Demo Demo Mar 27, 2016 12:33 PM in response to orechovnicek
    Level 10 (94,929 points)
    iPad
    Mar 27, 2016 12:33 PM in response to orechovnicek

    Close the App Store app and force restart the device. No data will be affected.

     

    Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it.

     

    To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.