lizzie09.ed

Q: IOS 9.3 Apple Music Playlists are missing songs

Is anyone else having issues after the 9.3 update with Apple Music? I've lost music from my playlists....40 song playlists are now down to 1-5 songs

 

I've already tried to turn icloud music on & off

 

IPhone 6/ ios 9.3

iPhone 6, iOS 9.3

Posted on Mar 22, 2016 12:57 PM

Close

Q: IOS 9.3 Apple Music Playlists are missing songs

  • All replies
  • Helpful answers

Page 1 of 4 last Next
  • by lizzie09.ed,Solvedanswer

    lizzie09.ed lizzie09.ed Mar 23, 2016 11:37 AM in response to lizzie09.ed
    Level 1 (37 points)
    Mar 23, 2016 11:37 AM in response to lizzie09.ed

    After speaking with techs...end result is to manually add songs back to playlists & they opened an investigation for the engineers. They're looking to see if others have similar issues.

  • by Kusumw,

    Kusumw Kusumw Mar 24, 2016 1:13 PM in response to lizzie09.ed
    Level 1 (0 points)
    Apple Music
    Mar 24, 2016 1:13 PM in response to lizzie09.ed

    All My songs and playlists on Apple Music are gone, when I sign in it shows random songs I barely remember adding to my music. WHAT IS GOING ON???

  • by no1dmfan,Helpful

    no1dmfan no1dmfan Mar 27, 2016 2:58 AM in response to lizzie09.ed
    Level 1 (9 points)
    Mar 27, 2016 2:58 AM in response to lizzie09.ed

    Add songs back manually? This is not a solution! The songs are on the devices but NOT in the playlists anymore.

    I have about 50 playlists with dozens of songs each and they are all cut down to not even half of their original length. I need them for DJing and don't want to the work of years again!

  • by Michel Goldberg,

    Michel Goldberg Michel Goldberg Mar 27, 2016 7:37 AM in response to lizzie09.ed
    Level 1 (9 points)
    Mar 27, 2016 7:37 AM in response to lizzie09.ed

    Same thing for me : the 22 !

    Dozens of records disappeared from some playlists

  • by gregg p,

    gregg p gregg p Mar 27, 2016 2:34 PM in response to lizzie09.ed
    Level 1 (4 points)
    Apple Music
    Mar 27, 2016 2:34 PM in response to lizzie09.ed

    Sadly, I just discovered that I have the same problem.  Trying to recreate my many playlists won't work, because (1) I have dozens and dozens and dozens of playlists, and can't remember everything I put in them, and it would take ages to do, and (2) many of my playlists were created from Apple Music and consisted of things I had discovered; I simply can't remember what I put into those playlists.

  • by debswims,Helpful

    debswims debswims Mar 27, 2016 3:40 PM in response to lizzie09.ed
    Level 1 (9 points)
    Apple Music
    Mar 27, 2016 3:40 PM in response to lizzie09.ed

    Such a nightmare!! Why do I ever upgrade. No music just a blank screen. I've been an Apple user for 20+ years but getting so done with it.

  • by k3v1n777,Helpful

    k3v1n777 k3v1n777 Mar 27, 2016 5:07 PM in response to lizzie09.ed
    Level 1 (9 points)
    Mar 27, 2016 5:07 PM in response to lizzie09.ed

    I have this exact problem! it was working fine yesterday morning and i had like 20gb of songs (330) and in the afternoon it said zero songs! what on earth ??

  • by k3v1n777,

    k3v1n777 k3v1n777 Mar 27, 2016 5:43 PM in response to k3v1n777
    Level 1 (9 points)
    Mar 27, 2016 5:43 PM in response to k3v1n777

    whats even more weird, is that when i plug it to itunes, the info tab below with the colors show audio listed and it sycns and next thing it is copying the music back to the iphone. How did it got removed in the first place and why??

     

    so the quick fix to this is just plug your iphone to itunes and let it sycn and it should transfer everything back to your device as before. thats what it did for me.

  • by myhaksownu,

    myhaksownu myhaksownu Mar 27, 2016 9:22 PM in response to lizzie09.ed
    Level 1 (4 points)
    Mar 27, 2016 9:22 PM in response to lizzie09.ed

    Yesterday all my music disappeared overnight.  Both on my phone and my Apple Watch.  I went the whole day trying to figure out why.  Even my purchased songs no longer showed in the music app.  No songs or playlists.  Absolutely nothing.  I tried to disable iCloud music library, Apple Music, sign out and back in.  I managed to get my purchased music to show up but as fast as it showed up they all disappeared again.  Finally I fixed it.

     

    I Opened my MacBook and quickly disabled wifi.  Just in case it was an error with Apple Music I didn't want iTunes to sync and wipe my library.  So I checked iTunes saw my nearly current library and connected back to wifi.  My library on my Mac updated to display the songs I added the day before and shortly after my music on my iPhone showed up.  My playlists and all.  The only downside is that I had to redownload all my music back to my phone and watch since for whatever reason all my previously downloaded music was showing up as unavailble offline.

     

    Hope this helps!

  • by JameseyDee,

    JameseyDee JameseyDee Mar 28, 2016 2:20 AM in response to lizzie09.ed
    Level 1 (4 points)
    Apple Music
    Mar 28, 2016 2:20 AM in response to lizzie09.ed

    I have created a new playlist and most of the songs I added via iPhone are missing.  I also found that adding new songs to an old playlist isn't working.

  • by Jotool2,

    Jotool2 Jotool2 Mar 28, 2016 5:16 PM in response to lizzie09.ed
    Level 1 (4 points)
    Apple Music
    Mar 28, 2016 5:16 PM in response to lizzie09.ed

    I was going to play music today and discovered the same thing!!  All the hours I spent hand crafting playlists and they are all messed up.  Lists that bad 30 or 49 songs , now have 2!  This is on my iPad, my iPod, and my iPhone 4s.  I may have to joint Spotify and cancel Apple as my of my firiends have done because of the many issues.   Please tell me I don't have to manually recreated my beloved playlists!  

  • by duncan.r,Helpful

    duncan.r duncan.r Mar 31, 2016 7:55 AM in response to lizzie09.ed
    Level 1 (9 points)
    Mar 31, 2016 7:55 AM in response to lizzie09.ed

    I had this problem too with all my play lists missing off my iPhone after the iOS 9.3 upgrade.  They were still all on my macbook so it was clear they hadn't actually been deleted but my iPhone wasn't reading them from Apple Music.  I even found I could search for songs on the phone that I'd previuosly downloaded to playlists that were no longer showing.

     

    After much playing I spoke to support and they suggested going to settings/music/iCloud music library and toggle this on and off.  After the third attempt all my playlists reappeared.  All of them.  I chose the replace option when prompted so my Apple Music account replaced everything on the phone.  Hopefully this helps people.

  • by pilerkoodoo,

    pilerkoodoo pilerkoodoo Apr 2, 2016 9:57 PM in response to lizzie09.ed
    Level 1 (4 points)
    Apr 2, 2016 9:57 PM in response to lizzie09.ed

    This is the third or fourth time I've lost playlists that took years to make. Apple's absolutely disrespectful treatment of our data is just unacceptable. The glib reply is always, "Just go back and restore from a back-up." Apple, why don't you stop putting out bug-ridden "updates" that destroy our settings and data so we don't have to. I can't put up with this anymore.

  • by DivianBrenes,Helpful

    DivianBrenes DivianBrenes Apr 17, 2016 9:35 AM in response to pilerkoodoo
    Level 1 (9 points)
    Mac OS X
    Apr 17, 2016 9:35 AM in response to pilerkoodoo

    I am having the same issues.

     

    I lost severl songs in two differerent Playlists.

     

    It has never happened in Spotify.

Page 1 of 4 last Next