HT1918: Change or remove your payment information from your iTunes Store account (Apple ID)
Learn about Change or remove your payment information from your iTunes Store account (Apple ID)
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Helpful answers
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Mar 27, 2016 10:00 PM in response to Pearl4jcby RonaldRay,I was able to resolve this issue by updating my payment info in the itunes app. Follow the step below:
Use your Mac or PC
Open iTunes and sign in from the Account Information page, or use these steps:
- On your Mac or PC, go to iTunes >
Sign In. Enter your Apple ID and password. - Click your name and select Account Info from the menu.

- Enter your password again.
Then you can change your payment information on the Account Information screen:
- To the right of Payment Type, click Edit. You can see which payment methods the iTunes Store accepts in the Payment Type section. If you're using Family Sharing, only your family organizer can update the payment information.
- Change or remove your information. To remove the payment method, select None. Get help if you don't see None or can't select it.

- Click Done.
- On your Mac or PC, go to iTunes >
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Apr 28, 2016 2:56 PM in response to RonaldRayby 2ndBruce,Well written process. Worked like a charm! Thanks.
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Aug 4, 2016 5:03 PM in response to Nnd113by maureen w,did not work for me either
very frustrating
any news?